Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Food Waste: A rising hurdle in the hospitality industry
Resource wastage has been a significant issue in the hotel industry for many years. This led hoteliers to focus more on saving electricity and wasting less water. Recently, however, food waste has become equally prominent in the hospitality sector....
Building the hotel’s digital footprint through digital marketing
With the internet being an absolute necessity in modern times, hotel digital marketing is gradually starting to gain momentum. In fact, a guest’s journey begins by discovering the hotel online. Having a strong online presence is therefore vital in...
Digital Marketing: An outlook on the future of hospitality marketing
The ever-changing consumer behaviour has led to the evolving of marketing strategies used to attract customers and boost revenue in the hospitality sector. Most modern customers spend many hours online researching before booking a hotel. This is...
Chatbots: Elevating hotel efficiency through a communication revolution
Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on...
Boosting Hotel Revenue Through the Touch of Technology
Every modern traveller seeks simple, personalised and tech-driven services. Along with the ease in delivering the guest experience, technology has also made hotel operations seamless. Smart technologies can provide the much-needed support for...
Why Should Hoteliers Switch to the Cloud?
Over the past few years, cloud computing has redefined hospitality. Today, not only the big hotel chains, but even independent and small hotels have strong management tools within their reach. However, there is still a good section of the industry...
Incorporating Smart Technology in Hotel F&B
Today’s travellers are not just looking for a place to stay when they look for hotels. They are also looking for a place with excellent cuisine. The total spending by consumers within hotels, which includes restaurants, bars and lounges, room...
Creating guest satisfaction through personalisation
Personalisation in hospitality is a critical aspect that needs to be designed with special care. It can deliver five to eight times the return on investment, helping hoteliers to make great leaps forward by increasing the overall turnover. This...
Technological innovation for hotels in a post-pandemic world
The pandemic forced many hotels to make a ten-year technological leap within a few months. According to a study conducted in 2020, 64% of respondents worldwide believes that technology will play an important role in post-pandemic travelling. They...
Staying on top of the post-pandemic travel surge: A hotelier’s perspective
Travel restrictions and lockdowns brought by the pandemic left all travel enthusiasts longing to jump back into their exciting lives. The distribution of vaccinations and the establishment of new norms is reawakening the travel industry. The light...
How can hoteliers tackle the initial post-pandemic rise in travel demand?
With the rise of COVID-19, travelling and getaways came to an abrupt stop. New norms were created, and almost every person was confined to their homes. However, with the deployment of vaccinations, the world is seemingly settling down. This article...
A Guide for Hoteliers While Travel is on Pause
Almost a year ago, no one imagined that the world would come to a complete stop. Social distancing and stay-at-home mandates were regulations that never existed. However, that is the new normal in the post-pandemic world. According to the UN...
A guide for hotels to tap the millennial market
Understanding the wants of millennials is a question that every hotelier has in the modern days as millennial travellers take over the hospitality market. Millennials are the work enthusiasts, the passionate shoppers, and the fun-loving partygoers....
Setting the perfect tone to your hotel through the front desk
The front desk is the first sight that a guest sees the moment they step into a hotel. Creating the perfect first impression depends upon the smooth operation of the front desk. Research shows that 69% of travellers believe that a positive...
Getting back on track – post-pandemic revival of hospitality
Covid-19 changed the world in unprecedented ways. Unfortunately, the hospitality sector was one of the first industries affected by the pandemic. This was mainly due to the health risks to both guests and employees and the imposed travel...
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