Intuitively designed product focused on improving the guest experience, FX Front Desk is a fully mobile, cloud-based solution that enables true mobility for front office operations. The ease-of-use nature and the mobile form of FX Front Desk enhances the operational efficiency of hotels. Discover boundless opportunities to streamline front office operations ranging from tracking real-time room availability status to booking reservations for the property in one go.

Intuitively designed product focused on improving the guest experience, FX Front Desk is a fully mobile, cloud-based solution that enables true mobility for front office operations. The ease-of-use nature and the mobile form of FX Front Desk enhances the operational efficiency of hotels. Discover boundless opportunities to streamline front office operations ranging from tracking real-time room availability status to booking reservations for the property in one go.

Key Features

Chain Level Data Definition

Define all masters/parameters at the chain level for accurate chain level reporting and easy data management

Multi-currency, Multi-lingual, Multi-geography

Configure rates in any currency and process any language. The platform can be used in any location across the globe, and the operational activities will still be mapped to the property’s local time zone 

Multi-property Reservation

With a single login, hotel staff can make reservations for one property or any property within a chain. Instantly look up real-time availability and rate across all hotels in a chain and confirm reservations immediately

Tablet PMS – Check-in/out anywhere, anytime

With the FX Front Desk operations in an Android tablet, staff can check-in and check-out guests from any location any time — be it airport, near the pool, in the lounge, or inside the room. Peak season or busy days can be handled with ease with mobility in hand

Benefits

Intuitive User Interface

The solution is designed the transform tablet device to complete front-desk management tool with a simple design and intuitive information placement. This design would increase efficiency and reduce learning time of the staff.

Dashboards

Empower your front staff with a quick view of your property or properties with various datasets that you can customise. Occupancy, arrivals, and departure, upcoming reservations and room rates are few of the predefined elements in the solution.

Dashboards

Empower your front staff with a quick view of your property or properties with various datasets that you can customize. Occupancy, arrivals and departure, upcoming reservations and room rates are few of the predefined elements in the solution.

Multi-Property Reservation

With a single login, hotel staff can make reservations for one property or any property within a chain, instantly look up real-time availability and rates across all hotels in a chain, and confirm reservation instantly.

Continuous engagement

Continuously engage with guests pre-stay, during stay, and post-stay to offer a superior experience.

Built-in camera

The tablet’s inbuilt camera can be used to capture the guests’ photo and identification documents, eliminating the need for a dedicated webcam and scanner at the front desk.

Reporting

Defining parameters at the chain level enables the chain to generate accurate central reports, also saves time by creating/editing data in one place.

Digital-first approach

All receipts/bills, registration cards, reservation vouchers, checkout bills etc. can be digitally generated and emailed to guests saving significant operational time and resources.

Learn more about FX Front Desk

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