Maximize revenue and Own your guest

An all-in-one hospitality solution that fits into independent resorts, chain and group properties

  • Mobile, Cloud, On-premise and Hybrid Solutions
  • Comprehensive reporting
  • 24/7 Global Support
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Why IDS Next?

Our story

We know your struggles of running a hotel, challenging ARR, knowing your guest better, waiting on data for decision making and no guest trend visibility. These are the very same issues we set out to address by our software solution.

And now 30+ years later, we are 5000+ customers strong, in 45 countries, with 120+ hotel chains processing more than $10 million transactions per day. We believe that it is of utmost importance to listen to our customers and support their journey. That’s why we have staffed 90+ customer service agents over multiple geographical locations that can support 27+ languages.

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5000+

Customers

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120+

Chains

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45+

Countries

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8000+

POS Outlets

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300,000+

Daily Check-ins

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120+

Training Institutes
using IDS

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100K+

IDS Trained Hotel Executives

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90+

Support Agents

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24/7+

Technical Support

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100+

Tutorial Videos

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Some of our accreditations

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Why we are the leaders

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Easy Integration

Our all-in-one solution provides more in a single application and has far fewer points of failure. The rest is pick-and-choose. It’s that easy!

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Active Support

We provide 24/7 active support with over 90+ customer service agents having 27+ language skills between them. We also maintain a strong support portal and even a customer community that supports each other!

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Operational Security

Making sure that everything is according to all land laws and worrying about pilferage is a thing of the past!

Clients

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Partners

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Learn all about the advantages that our system has to offer

On-premise solution

With maximum security and data ownership, this solution has no dependency on connectivity. Fortune Next 7.0 and the 13 modules it holds has matured over 3 decades to bring you everything a modern chain or independent property will need

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Contactless solution

Managing your guests’ expectations of social distancing and personal mobile engagement

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Cloud solutions

Managing and hosting on your own might be cumbersome for you. We have a solution that is hosted on top-tier enterprise cloud services that can easily connect your properties together

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Mobile solutions

Do more and know more – on the go! Mobile apps that run natively on Android and iOS devices

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Hybrid solutions

Like to host your solution on-premise but use on-cloud and mobile apps together? Our hybrid solution makes this an easy possibility!

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Request a Demo

Ready for a change? We can help!

It’s time to take back control of your property, make a change, and experience the difference with our all-in-one hospitality solutions that fit single property or chain management

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Get in touch with our experts

Request a Demo

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Get your solution

Our team will assess and propose the best solution that fits your business within 5 working days

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Get trained

The team will implement the solution and conduct training within 2 weeks

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Get more profits

Fewer technical issues, more customer insights, operational efficiency, and superior support services

Ready for a change? We can help!

It’s time to take back control of your property, make a change, and experience the difference with our all-in-one hospitality solutions that fit single property or chain management

Staging Homepage Template

Get in touch with our experts

Request a Demo

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Get your solution

Our team will assess and propose the best solution that fits your business within 5 working days

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Get trained

The team will deploy the solution and conduct training within 2 weeks

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Get more profits

Fewer technical issues, more customer insights, operational efficiency, and superior support services

What our customers are saying

We are the first hospitality property in Addis Ababa to adopt IDS Next Hotel PMS. I must say that the PMS delivered the best solution required by the hospitality industry. Also, I highly appreciate the prompt and efficient technical support provided by them.
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Yayirad Yemwedew

Marketing Director, Monarch Hotel

When we are in need or in trouble, we just ask and the IDS team delivers. I take personal ownership when I recommend IDS for our expanding operations. I have complete faith and trust in IDS and that’s what has got us this far
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Ajay K Bakaya

Executive Director, Sarovar Hotels & Resorts Pvt. Ltd, India

Competition was increasing in our town and we needed more information than just financial data. IDS NEXT provided a solution that is everything hospitality. It allowed us to make decisions with peace of mind. Because within a few keyboard strokes, you have data that affirms your decision. For everything from guest satisfaction to improving operational efficiency, this is the tool.
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Douglas Pidi

GM, Kokopo Village Resort, Papua New Guinea

IDS Next’s expertise helped us apply latest technology trends like web interfaces and centralized reporting systems to efficiently manage our hotel operations.
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K. Mohan Krishna

VP– Operations, Green Park Group of Hotels

IDS Next Hotel ERP runs on a single database, and has no night audit shut down. The Hotel ERP is user-friendly and the hot keys enable us to work faster. We are able to multi task on the software and ensure our guests are served efficiently.
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Rajesh R. Nair

IT Manager, Imperial Group of Hotels & Apartment, Dubai

Hotel Swosti was the first hotel in Odisha to adopt IDS Software and since then, there has been no looking back for both the companies. We are happy with the continuous upgradation and services. IDS Next has given us no chance to look for any alternative
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J.K Mohanty

MD, Swosti Group of Hotels & Resorts

We have been using IDS Next software for over a year now and I must say that the software is way better than other applications we had earlier. From PoS to Property Management, IDS Next simplifies our task and doubles up our success. Most importantly, its 24/7 physical and online support makes IDS special.
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Eshet Fantahunegn

General Manager, Hotel Siyonat, Ethiopia

With IDS Software empowering our operations, we are now able to maintain the guest history records. Through this, we identify return guests and offer them personalized service to win over their loyalty
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M. Srinivas

IT Manager The Golkonda Hotel, Hyderabad

The IDS team is accessible, friendly and the response time is excellent. IDS Next is a well suited company for our growing chain of hotels.
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Chender Baljee

Chairman & MD Royal Orchid Hotels, India

My personal exposure to IDS Next’s various products including hotel and restaurant management software is over 7 years now. Our staffs at both The Biere Club outlets are happy to work on user friendly software like FortuneNEXT 6i R&B.
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Vishal Nagpal

Director – Operations

I know IDS Next Hotel ERP since 2002. I must say, the software has only grown bigger and better thus far. This software effectively simplifies all the areas of our hotel operations including Front Office as well as back of the house. On a scale of 10, I would rate IDS Next Software at 9.
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Puneet Bhambi

GM, Manuallaya The Resort Spa in the Himalayas

Implementation of IDS Next Hotel Software has improved various operational aspects in our hotel and has enhanced the management reporting system too.
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Dilu Giri

GM, Hotel Druk, Thimphu

We appreciate the pro-activeness & competence displayed by the IDS’ technical team in providing apt solutions for specific needs of all our properties.
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Vinay Jaiswal

Director – Operations, The HHI Group of Hotels

We are much satisfied with IDS Next’s user-friendly software and their instant services.
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Pralhad R. Kunwar

GM, The Everest Hotel, Nepal

While the transition to get all our hotels on FortuneNEXT 6i Enterprise was tough, the IDS team together with our hotel team worked extensively towards the goal of successful implementation.
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Utpal Talaty

DGM – IT K. Raheja Hospitality Group

IDS Software was in use at some of the well-known hotel brands across India. And then, it is the brand value of IDS Next as a leader in this domain. At La Marvella, we have been benefiting immensely from using the software for the last 5 years.
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Sukomal Sarkar

GM, La Marvella, Bangalore

When you are looking for Hotel PMS in India, you just can’t ignore the enormous market presence of IDS Next. We have been leveraging world-class hospitality technology through IDS Next’s FortuneNEXT 6i Enterprise.
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Arya Srini Rao

GM, Sterlings Mac Hotel, Bangalore

The IDS Next Hotel ERP has enables us to stay ahead of time and competition. We have been able to optimize the manpower usage to a great extent. We are happy the way IDS Next handles our queries and complaints.
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Debasish Patnaik

Director, The Crown, Bhubaneswar

Our Chairman & Managing Director Mr. Chender Baljee and Mr. Suresh John, Founder & Executive Chairman of IDS Next share long term business relationship. They are known to each other over two decades, and when our group started looking for Hotel Software, IDS Next was the ultimate choice. Both the visionary leaders’ ideas matched and worked well, that’s how the collaboration took place. Since then, both the companies have grown together
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Anjali Upadhay

VP- HR, Admin & IT Royal Orchid Hotels

We want to be top of the line in terms of technology implementation and hence selected IDS Next Hotel ERP. Going forward we would wish to move to IDS Next cloud computing solution as soon as this versions is launched.
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Vikas Chadha

Chief Financial Officer Berggruen Hotels Pvt. Ltd

We want to be top of the line in terms of technology implementation and hence selected IDS Next Hotel ERP. Going forward we would wish to move to IDS Next cloud computing solution as soon as this versions is launched.
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Rishi Puri

Associate VP – Operations Lords Hotels & Resorts

In eastern India, we just know one reliable hotel technology company – IDS.
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Dilip Ray

Chairman & MD, Mayfair Hotels & Resorts

Competition was increasing in our town and we needed more information than just financial data. IDS NEXT provided a solution that is everything hospitality. It allowed us to make decisions with peace of mind. Because within a few keyboard strokes, you have data that affirms your decision. For everything from guest satisfaction to improving operational efficiency, this is the tool.
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Eugen Diethelm

GM, The Grand Pacific Hotel, Suva – Fiji Islands

IDS Next offering complements the broad range of enhanced health and safety protocols we have made available to Wyndham Hotels & Resorts brand hotels in the Indian sub-continent in the wake of COVID-19. Its suite of FX GeM tools including contactless check-in / check-out functionality and QR code-based food and beverage ordering, seamlessly integrate with the hotels’ property management systems.
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Nikhil Sharma

Area Director, Eurasia, Wyndham Hotels & Resorts

IDS has been a valuable partner in terms of technical support, providing the state-of-art Hospitality Solutions.Also the timely support services & value additions have been greatly appreciated with friendly user interface modules providing easy access to required information.
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Rahul Deb Banerjee

Vice President - Operations
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