Cutting-edge developments and new technology introductions have led the hospitality sector to depend on the internet and electronic devices for daily operations. Nevertheless, did you know that hotels are among the most vulnerable targets for...

Over the past two years, the hospitality industry has developed leaps and bounds to facilitate customer engagement in a ravaged, pandemic world. The challenges posed by the pandemic curtailed social interaction and also limited mobility. So...

"Customer service shouldn't just be a department; it should be the entire company." - Tony Hsieh In the last decade, technology has swamped the hotel landscape, and many hotels are vying with each other to showcase the best of hardware fitted out...