FX Front Desk
Cloud-based front desk management platform that focuses on improving guest experience and increasing revenue. In addition to catering to independent hotels, the platform also caters to all operations of a hotel chain. The tablet-based front desk product enables true mobility for front office operations. Its intuitive design, ease of use, and mobile form factor results in significantly improved operational efficiency.
Define all masters/parameters at the chain level for accurate chain level reporting and easy data management.
Define all masters/parameters at the chain level for accurate chain level reporting and easy data management.
Every guest has a profile which is maintained at the chain level. The profile will contain guests’ preferences, dislikes, notes, feedback given, loyalty membership, past stay details, and more. Know all about the guest to offer a personalised service.
Every guest has a profile which is maintained at the chain level. The profile will contain guests’ preferences, dislikes, notes, feedback given, loyalty membership, past stay details, and more. Know all about the guest to offer a personalised service.
With a single login, hotel staff can generate reports for one or all properties in a chain (with access rights). Hotel management has real-time and full visibility of all hotels’ operations in a chain.
With a single login, hotel staff can generate reports for one or all properties in a chain (with access rights). Hotel management has real-time and full visibility of all hotels’ operations in a chain.
Configure rates in any currency. The front desk platform can be used in any location across the globe, and the operational activities will still be mapped to the property’s local time zone. Any language can be supported.
Configure rates in any currency. The front desk platform can be used in any location across the globe, and the operational activities will still be mapped to the property’s local time zone. Any language can be supported.
FX Front Desk can be hosted in a local data center within a chain or it can also be hosted securely in Microsoft Azure cloud.
FX Front Desk can be hosted in a local data center within a chain or it can also be hosted securely in Microsoft Azure cloud.
With the FX Front Desk operations in an Android tablet, staff can check-in and check-out guests from any location any time — be it airport, near the pool, in the lounge, inside the room, etc. Peak season or busy days can be handled with ease with mobility in hand.
With the FX Front Desk operations in an Android tablet, staff can check-in and check-out guests from any location any time — be it airport, near the pool, in the lounge, inside the room, etc. Peak season or busy days can be handled with ease with mobility in hand.
With a single login, hotel staff can make reservations for one property or any property within a chain. Instantly look up real-time availability and rate across all hotels in a chain and confirm reservations immediately.
With a single login, hotel staff can make reservations for one property or any property within a chain. Instantly look up real-time availability and rate across all hotels in a chain and confirm reservations immediately.
Benefits of FX Front Desk
Intuitive user interfaces enable users to self-learn & operate by themselves.
Continuously engage with guests — pre-stay, during stay and post-stay to offer a superior experience.
Tablets inbuilt camera can be used to capture the guests’ photo and identification documents, eliminating the need for a dedicated webcam and scanner at the front desk
A single profile of a guest at the chain level enables all hotels to know guests’ likes/dislikes/preferences/history and more to engage with guests with a personalized approach.
Defining parameters at the chain level enables the chain to generate accurate central reports, also saves time by creating/editing data in one place.
6. By adopting a digital-first approach, all receipts/bills, registration cards, reservation vouchers, checkout bills etc. can be digitally generated and emailed to guests saving significant operational time and resources.
FX Front Desk integrates to any third party technology solution provider through our proprietary FX I/O solution integration platform.
Benefits of FX Front Desk
‘Click’ and ‘gesture’ driven approach offers superior user experience. Intuitive user interfaces enables users to self-learn & operate by themselves.
Constantly engage with guests — pre-stay, during stay and post-stay to offer a superior experience.
Tablet’s inbuilt camera can be used to capture guest photo, thus eliminating web camera. Take photo of guest identity documents, thus eliminating passport scanner.
Single copy of guest at chain level enables the hotel to know guests’ likes / dislikes / preferences / past history and more to engage with guests in a personalized style.
Defining parameters at chain level enables chain to generate accurate central reports, also saves time by creating / editing data in one place.
By adopting digital first approach, all receipts / bills, registration cards, reservation vouchers, checkout bills etc can be digitally generated. All bills can be emailed to guests. This saves significant operational time and resources.
FX Front Desk integrates to any third party technology solution provider through our proprietary FX I/O solution integration platform.
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