Xperium by RepUp

Experiential CRM

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Xperium by RepUp

Xperium is enabling Resorts/Hotels to build their “Guest Experience Data Center: Experience CRM” capabilities of driving a seamless, personalised guest experience throughout the stay.

 Xperium’s enterprise marketing automation and guest intelligence will enhance the experience throughout the guest journey. It’s a one-stop-shop to automate customer communication at scale, immediately after booking, pre-arrival, on-property, and post-stay.

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3 + 3 =


  • Create a centralised repository for your hotel.  A guest journey orchestration engine that personalises the experience and drives incremental revenue.
  • AI based personalised upsells based on guest persona/history through our digital mobile concierge.
  • Segmentation of your hotel guest data to automate your marketing campaigns
  • Track your voice of customers through GPT powered ORM.


  • CRM and Marketing Automation
  • Upsell
  • ChatGPT Powered ORM

Want to know how IDS Next products will benefit your property?