Cloud-based solution for
optimised housekeeping task communication

Cloud-based solution for optimised housekeeping

FX Housekeeping is a solution that simplifies your hotel’s housekeeping operations with real-time updates and easy reporting capabilities.

The solution is also provided as an Android mobile app that establishes seamless communication between supervisors and housekeepers.

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What features do you enjoy
with a hotel housekeeping solution?

Mini
Bar

Update mini-bar status and restock or remove items to meet guest needs faster. Keep track of consumption and report any necessary post-charges.

Service
Definition

Define tasks based on the services required for each room and be in the know about which rooms are Vacant, Expecting Arrival, and Need Inspection.

Checklists

Identify all pending housekeeping tasks in each room or space and create a checklist of all tasks that need to be completed.

Employee
Management

Manage employee rosters, map employees to a particular floor, track employee availability and specify jobs according to priority.

Lost and
Found

Record lost items and keep track of all items using additional descriptions and photos so that the front office can be updated accordingly.

Room
Block

Block rooms based on internal needs for a specific time. Track what rooms need maintenance/ inspection or allocate rooms for internal events.

Ancillary
Requests

Give guests a chance to request ancillary items as per their needs.
FX Housekeeping can easily track item usage and return status.

Hotel housekeeping ensures
your property is ready to receive guests

The Global Hotel Housekeeping Management Software market presents a promising outlook. The market gained steady momentum in 2022 with the adoption of innovative strategies by key industry players and is poised to grow rapidly between 2023 and 2030.

An efficient housekeeping solution is the linchpin of well-maintained hotel spaces, offering multifaceted advantages. Beyond the capacity to communicate, organise, and supervise tasks seamlessly, it plays a pivotal role in nurturing positive guest reviews by ensuring impeccable room maintenance and cleanliness, thereby contributing to successful hotel operations.

More than 90% of travellers will avoid booking a hotel that is described as ‘dirty’ in reviews, meaning that effective management of housekeeping tasks is vital for a brand’s online and offline reputation.

What are the Benefits of FX Housekeeping?

Improved Productivity

FX Housekeeping can automate and optimise task assignments, reducing the responsibilities for your employees and allowing them to focus more on guest service. This efficiency leads to faster room turnovers and increased productivity.

Higher Convenience

Operating on the app, employees can easily view their responsibilities, track open or completed jobs, park jobs for breaks, communicate among the team and even capture images in case any room issues need further clarification.

Task Prioritisation and Tracking

FX Housekeeping enables you to create checklists and prioritise tasks based on guest check-ins, special requests, or room status. This ensures that urgent needs are met promptly. Real-time tracking further helps monitor progress and resolve issues swiftly.

Resource Management

The ability to stay updated on staff availability, including their rosters, leave times, and day offs, lets you allocate housekeeping staff efficiently. Hotels can also manage housekeeping supplies, ancillary amenities and room inventories, allowing for accurate forecasts and resource allocation.

Maintenance and Quality Control

A comprehensive view of room status, regular monitoring and maintenance schedules facilitated by FX Housekeeping ensure proper maintenance of rooms and common areas, preserving the overall quality standards of your property.

Enhanced Communication

Instant updates on room status, employee availability on a single screen and integration with FX Front Office allow everyone in your hotel staff to constantly know about housekeeping responsibilities, coordinate effectively and respond to guest needs.

Enhanced Guest Experience

Cloud housekeeping solutions let you meet and exceed guest expectations. Promptly cleaned spaces, responding to ancillary requests, guest preference tracking, and lost item tracking ensure that guests get a next-level service that prioritise their comfort.

What Are the Benefits of FX Housekeeping?

Improved 
Productivity

FX Housekeeping can automate and optimise task assignments, reducing the responsibilities for your employees and allowing them to focus more on guest service. This efficiency leads to faster room turnovers and increased productivity.

Higher   
Convenience

Operating on the app, employees can easily view their responsibilities, track open or completed jobs, park jobs for breaks, communicate among the team and even capture images in case any room issues need further clarification.

Task Prioritisation
and Tracking

FX Housekeeping enables you to create checklists and prioritise tasks based on guest check-ins, special requests, or room status. This ensures that urgent needs are met promptly. Real-time tracking further helps monitor progress and resolve issues swiftly.

Resource
Management

The ability to stay updated on staff availability, including their rosters, leave times, and day offs, lets you allocate housekeeping staff efficiently. Hotels can also manage housekeeping supplies, ancillary amenities and room inventories, allowing for accurate forecasts and resource allocation.

Maintenance
and Quality Control

A comprehensive view of room status, regular monitoring and maintenance schedules facilitated by FX Housekeeping ensure proper maintenance of rooms and common areas, preserving the overall quality standards of your property.

Enhanced
Communication

Instant updates on room status, employee availability on a single screen and integration with FX Front Office allow everyone in your hotel staff to constantly know about housekeeping responsibilities, coordinate effectively and respond to guest needs.

Enhanced
Guest Experience

Cloud housekeeping solutions let you meet and exceed guest expectations. Promptly cleaned spaces, responding to ancillary requests, guest preference tracking, and lost item tracking ensure that guests get a next-level service that prioritise their comfort.

Learn more about FX Housekeeping

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    Frequently Asked Questions

    What is a housekeeping solution for hotels?

    A hotel housekeeping solution is a software designed to streamline and manage various housekeeping tasks,including room cleaning schedules, staff assignments, maintenance and communicating responsibilities between departments.

    What are the key features of a housekeeping solution?

    Ideal housekeeping solutions feature an array of tools to manage cleaning and maintenance, task allocation, real-time updates on room status, task checklists and staff performance tracking. With FX Housekeeping, you can:

    • Create checklists for all pending tasks
    • Allocate responsibilities according to staff availability
    • Manage housekeeping inventories
    • Keep track of minibar stock
    • Automate job assignment
    • Get instant updates across the property
    • Map floors and staff accurately

    How does a housekeeping solution benefit hotels?

    Housekeeping solutions improve workflows, improve staff efficiency and enhance guest satisfaction by ensuring timely and consistent room cleaning. A comprehensive housekeeping management solution can reduce operational costs and optimise resource planning.

    Are housekeeping solutions user-friendly for hotel staff?

    Yes. FX Housekeeping is designed with a user-friendly interface and intuitive features to ensure ease of use for your hotel staff. Training and support are always provided to ensure smooth implementation and usage.

    How does mobile accessibility benefit hotel housekeeping staff?

    Mobile accessibility allows housekeeping staff to promptly receive task updates, report completed tasks, or request support via their smartphones or tablets. This accelerates the task coordination and communication between departments, enabling accuracy and real-time collaboration.

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