by Reeves Mathews | Feb 13, 2024 | Blog, Point of Sale
Almost all full-service restaurants offer customers the flexibility of making reservations or walking in and choosing an open table. This choice gives patrons more freedom to enjoy their favourite meals in their favoured F&B outlet. However, from the owners’ side,...
by Reeves Mathews | Oct 17, 2023 | Blog, Tourism
It is no secret that local and international events, such as the Men’s Cricket World Cup, have always been a focus of hospitality and tourism. Something as beloved as cricket tourism presents a golden opportunity for Indian hospitality services to showcase their...
by Reeves Mathews | Jul 19, 2023 | Blog, Hotel Operations
It is no secret that the hospitality industry has undergone many changes over the last few years. Simultaneously, the global health crisis and economic challenges made consumers undergo certain behaviour changes. These consumer changes, responsible travel...
by Reeves Mathews | Mar 3, 2022 | Experience
The advent of a global pandemic has taken a gigantic shift from the traditional and paved its way towards a more tech-centric world. The hospitality industry has become increasingly competitive, and the new challenges brought on by the trials of the last two years...
by Reeves Mathews | Nov 9, 2021 | Technology
Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on cost efficiency....
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