by Tanya Girdhar John | Apr 24, 2024 | Blog
The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness. While the hospitality...
by Kevin D'Costa | Apr 16, 2024 | Blog, Hotel Operations
The year 2024 is all about digitalisation, personalisation and protecting data privacy. The landscape of digital hospitality is undergoing a significant evolution, leveraging numerous technologies to enhance guest satisfaction. In pursuing personalisation and seamless...
by Manoj K Mohanty | Mar 20, 2024 | Blog
Wellness is one of the most in-demand hospitality services, becoming a core source within the industry, whether it is in relation to standalone brands or ancillary services offered hotels and resorts. The global spa industry is expected to rise to USD 185 billion by...
by Jacob K I | Mar 13, 2024 | Blog, Experience
Wellness and spa management software is one of the crucial elements in contemporary hospitality, especially with the rising number of global wellness travellers. Spa management software enables wellness services to be carried out more efficiently, building strong...
by Reeves Mathews | Feb 13, 2024 | Blog, Point of Sale
Almost all full-service restaurants offer customers the flexibility of making reservations or walking in and choosing an open table. This choice gives patrons more freedom to enjoy their favourite meals in their favoured F&B outlet. However, from the owners’ side,...
by Varadharajan Athmanathan | Feb 8, 2024 | Blog, Housekeeping
Housekeeping is an essential element in hotel operations. It is entirely responsible for maintaining quality standards as it directly impacts the appearance, cleanliness and attractiveness of hotel space to guests. Post pandemic, cleaning common spaces, sanitising...
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