by Kevin D'Costa | Apr 16, 2024 | Blog, Hotel Operations
The year 2024 is all about digitalisation, personalisation and protecting data privacy. The landscape of digital hospitality is undergoing a significant evolution, leveraging numerous technologies to enhance guest satisfaction. In pursuing personalisation and seamless...
by Nandika Udupihilla | Jan 30, 2024 | Blog, Hotel Operations
New trends are emerging in the hospitality industry, and it is vital to understand what the market changes and disruptions are to stay ahead in the competitive landscape. Keeping up with the trends that affect the global hospitality industry is the only way to deliver...
by Rajesh P Yadav | Aug 8, 2023 | Blog, Hotel Operations
The topic of ancillary revenue has been widespread ever since the onset of the pandemic, which significantly altered the cause of hospitality. Businesses have entered a new age, experimenting with new income sources and expanding their revenue strategies beyond the...
by Reeves Mathews | Jul 19, 2023 | Blog, Hotel Operations
It is no secret that the hospitality industry has undergone many changes over the last few years. Simultaneously, the global health crisis and economic challenges made consumers undergo certain behaviour changes. These consumer changes, responsible travel...
by Manoj K Mohanty | Jul 6, 2023 | Blog, Hotel Operations
Have you ever had the sudden desire to purchase something without planning to do so? This is a behaviour that many consumers are familiar with. While this nature of impulse purchasing is not a new behaviour among consumers, in the recent years, impulse buying rose in...
by Varadharajan Athmanathan | May 10, 2023 | Blog, Hotel Operations, Housekeeping
Satisfied employees are the secret to the success of any businesses. Maintaining employee happiness and welfare is vital in an industry built around treating customers with excellent customer service. A workforce that is driven by passion helps keep customers happy. A...
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