Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Creating guest satisfaction through personalisation
Personalisation in hospitality is a critical aspect that needs to be designed with special care. It can deliver five to eight times the return on investment, helping hoteliers to make great leaps forward by increasing the overall turnover. This...
Technological innovation for hotels in a post-pandemic world
The pandemic forced many hotels to make a ten-year technological leap within a few months. According to a study conducted in 2020, 64% of respondents worldwide believes that technology will play an important role in post-pandemic travelling. They...
Staying on top of the post-pandemic travel surge: A hotelier’s perspective
Travel restrictions and lockdowns brought by the pandemic left all travel enthusiasts longing to jump back into their exciting lives. The distribution of vaccinations and the establishment of new norms is reawakening the travel industry. The light...
How can hoteliers tackle the initial post-pandemic rise in travel demand?
With the rise of COVID-19, travelling and getaways came to an abrupt stop. New norms were created, and almost every person was confined to their homes. However, with the deployment of vaccinations, the world is seemingly settling down. This article...
A Guide for Hoteliers While Travel is on Pause
Almost a year ago, no one imagined that the world would come to a complete stop. Social distancing and stay-at-home mandates were regulations that never existed. However, that is the new normal in the post-pandemic world. According to the UN...
A guide for hotels to tap the millennial market
Understanding the wants of millennials is a question that every hotelier has in the modern days as millennial travellers take over the hospitality market. Millennials are the work enthusiasts, the passionate shoppers, and the fun-loving partygoers....
Setting the perfect tone to your hotel through the front desk
The front desk is the first sight that a guest sees the moment they step into a hotel. Creating the perfect first impression depends upon the smooth operation of the front desk. Research shows that 69% of travellers believe that a positive...
Getting back on track – post-pandemic revival of hospitality
Covid-19 changed the world in unprecedented ways. Unfortunately, the hospitality sector was one of the first industries affected by the pandemic. This was mainly due to the health risks to both guests and employees and the imposed travel...
Sustainability: The conservational trend in hospitality
With the growing population, the consumption of resources is reaching its limit. Therefore, in the 21st century, adopting sustainability practices has become one of the fundamental requirements of a thriving business. Sustainability is the ability...
Mobile Wallets – A Payment Breakthrough for Hoteliers
Mobile technology is increasingly becoming crucial to the entire travel experience. As discussed in the previous article, this is due to their accessibility and ease. Travellers are more drawn to using this payment method than using traditional...
Mobile Wallets – A Payment Breakthrough for Travellers
With vaccines deployed worldwide and vaccine passports issued, the world seems to be reaching stability amidst the pandemic, and the travel industry is slowly reviving. However, as travellers return, so will the risk of contamination through...
Electronic Waste – How can hotels prevent this ecological hazard?
The increase of digitalisation in the modern world has given birth to much high-tech electronic equipment used daily by almost every individual. However, when this equipment is no longer required, becomes defective, or when they reach the end of...
QR Codes – A new revolution in the hospitality industry
Technological development has provided many prospects of marketing for hotels. QR codes play a key role among the many avenues of marketing. A QR code is a matrix barcode that creates an easy and efficient method to access information. How can...
Revenge travelling after COVID-19 – What will it look like? – Part 3/3
During the height of COVID-19, many people had to cancel travel plans they were excited for – be it a weekend getaway or the trip of a lifetime. Either way, surveys show that people who can, will want to catch up on missed travel opportunities when...
Can technology be the saviour for the turmoil of inventory management in hospitality?
The gradual progression of the hospitality industry has made a profound change to the management and business framework of hotels. Even though the management of a hotel is a broad domain, the common variable for all types of hotels is the hotel...
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