Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blog
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Why Personalising Guest Experience Is a Priority
Let us first tackle this question: What is personalisation all about in the hospitality industry? Does it mean decorating a coffee cup or the head of a standardised mail with the guest’s name? Or is there more to it? In simple terms, personalising...
The Ultimate Guide To Fulfilling Guest Experience Exceptionally
A memorable stay is what matters most to the guest. With social media and trends in tech setting the bars up high, creating an exceptional guest experience that goes beyond guest expectations becomes a challenge. New showers, modern décors and...
Three Key Tips To Choose The Perfect PMS For Your Hotel
Accept bookings and reservations? Make accounting entries? Manage occupancy and room rates? Track cleaning supplies for housekeeping? Take a tea break? Travel the world for world peace? Okay, maybe not the last two, but we all know how important a...
How Can Moving to the Clouds Help Hoteliers Reach High?
Over the past few years, we’ve seen the way industries are being pulled towards a sophisticated system of capturing data. Data that are transmitted from cloud to cloud across countries and computers, between smartphones and scanners sometimes...
The Top Four Front Office Controls Every Hotel Must Have
Communication is key. We have come across that phrase and its significance quite frequently in the recent past. And it is of no difference in the world of hospitality, where kind words and sweet gestures matter the most. We might be sauntering...
How To Choose The Best POS System For Your Hotel? A Few Key Tips
Decades ago, bulky desktop computers decorated tables and clunky cash registers cluttered the front office. Today, staff can stay away from these nightmares and meet their business needs with fast, mobile, and powerful POS solutions.
Tailoring to The Travellers’ Needs – A Few Key Tips
From birthday cards to loyalty emails, a hint of personalization can always reach the reader’s heart. Almost inevitably, the smart world we live in today calls for many things involving a screen and a click. Whilst the digitalized lifestyle brings...
What The Future Holds for Housekeeping – And How Hoteliers Can Prepare For It
Hotels have a lot on their plate right now, especially during these unprecedented times. And housekeeping is a critical component of their plate, instrumental to the overall success of the hotel. Post-COVID, housekeeping is beyond ensuring the dust...
Keep Serving and Smiling – Maintain Restaurant Services Contactlessly
The pandemic has pushed several industries to rock bottom, and the restaurant industry is on the list of the “most hit” sectors. Sitting in a crowded café, sipping on a coffee, or sharing a BBQ platter with a bunch of friends seems like a thing...
Focusing on Niche Markets – The Key To Create Value?
Many things have been escalating at a rapid rate lately. From the number of tissue rolls that disappear from the grocery shelves to the number of hotels tech-rocketing to cyberspace and plunging on the ever-growing benefits of cloud technologies.
Top Priorities for Hoteliers to Include in Post Covid Recovery Plans
Vaccine approvals, new viruses, high infection rates, and new travel restrictions; the loop does not seem to end and we don’t know what other exciting things this year has in store for us. However, on the bright side, hoteliers are used to dealing...
Managing Your Hotel- Anywhere, Anytime, Any Device
From fitness classes to friend unions and colleague meetings to college parties, digital platforms have made it possible for us to be educated and entertained even after the Covid Pandemic. The word ‘remote’ has suddenly become the catchphrase in...
Every cloud has a silver lining: The importance of enterprise cloud solutions to hoteliers
You can’t control the weather, they say, and cloud solutions have inevitably started crowding hoteliers’ skies. Across industries, enterprise cloud technology has seen a rapid expansion. The technology is less than fifteen years old, but it already...
Mobility to the rescue: Adding value to the customer journey using mobility
Comfort, convenience, and cherished memories; this is what every hotel aspires to offer their guests. Hoteliers today are looking to uphold these values in an era marked with a digital revolution and crowded with devices. With the effects of the pandemic, hoteliers were all but forced to adapt mobile solution.
How to Strike the Perfect Balance between People and Tech- In the World of Hospitality
Until very recently, whether the guest stayed at a two-star hotel with just the basic local cuisine for a dinner buffet, or at a luxurious five star one with a mesmerizing beach-view, what guests cared about was either how efficiently the hot-water...
Want to be updated about new posts?