A comprehensive suite of business tools for wellness operations

Designed to meet the operational needs of all wellness businesses, FX Spa is a cloud-based solution that manages all your wellness outlets on a single platform. Consolidating all operations onto a single, user-friendly platform, our spa management software offers unparalleled flexibility and efficiency.

From appointment scheduling to resource tracking, FX Spa streamlines every aspect of your wellness centre, empowering you to deliver exceptional experiences.

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Features of FX Spa

Dashboard
View

FX Spa’s comprehensive dashboard lets you view performance of all of the outlets belonging to your brand. Oversee all spa processes and manage multiple outlets from one place.

Appointment
Calendar

Comprehensive appointment calendar where users can create bookings for various services, view all appointments on a single screen, and track service status with colour-coded information.

Guest
Profiles

Our spa management software helps you maintain a comprehensive database of client information, including appointment details and purchase history.

Staff
Management

Manage your staff and skills efficiently with features for roster creation, appointment scheduling, and detailed attendance tracking. Allocate the right task to the right personnel for better productivity.

Billing and
Settlement

Streamline transactions with swift add-ons during walk-ins, provide flexibility with multiple payment options, and manage counter sales, and offers.

Resource
List

Create lists of additional resources and products needed for services and keep up with all spa resources, from employees to treatment products and service equipment.

Preparing for the wellness hospitality market with spa management

The global health and wellness market is estimated to reach almost seven trillion U.S. dollars by 2025, owing to the increasing number of wellness travellers.

The result? The concept of wellness and well-being is moving beyond mere products and amenities, becoming a holistic approach that considers every aspect of the guest’s comfort.

The modern idea of wellness hospitality focuses on giving
guests a chance to rejuvenate the mind, body, and spirit, prioritising overall comfort.

The younger audiences of wellness and leisure seekers also expect the convenience of digitally delivered services. In this light, the need for wellness management software is paramount for hotel spas, retreats and standalone wellness brands.

What are the Benefits of FX Spa?

Centralised Operations

With IDS Next’s spa management software, you can centralise and oversee the operations of all your wellness outlets, track appointment status and service information, handle appointments for multiple bookings, and avoid overbookings and miscommunication.

Comprehensive Dashboard

Access all operations of all spa outlets from a single screen, providing a detailed overview of your entire spa group or chain. Make informed decisions based on consolidated data and maintain consistent service standards and quality across all spa outlets by monitoring performance metrics and ensuring adherence to brand guidelines.

Communication and Collaboration

FX Spa allows seamless integrations with IDS Next’s FX Finance FX POS and FX Front Office, enabling easy collaboration for your employees. This ensures smooth data flow between different systems and departments, gives you a unified view of insights, and reduces inconsistencies.

Personalised Services

Updated guest information empowers the brand to keep up with guest requirements, including preferences, likes, dislikes, allergies, consumables, average spend, and preferred spa employees, to offer personalised services and offers.

Optimised Resources

Manage resources efficiently during specific times, such as high-demand seasons, to reduce waiting times. Check employee availability, allocate tasks accordingly, and streamline roster plans across outlets.

Reporting and Insights

Spa software generates reports on operational performance and guest behaviour, such as appointment bookings, revenue, and client demographics, enabling data-driven decision-making and optimised marketing and sales strategies.

What are the Benefits of FX Spa?

Centralised
Operations

With IDS Next’s spa management software, you can centralise and oversee the operations of all your wellness outlets, track appointment status and service information, handle appointments for multiple bookings, and avoid overbookings and miscommunication.

Comprehensive Dashboard

Access all operations of all spa outlets from a single screen, providing a detailed overview of your entire spa group or chain. Make informed decisions based on consolidated data and maintain consistent service standards and quality across all spa outlets by monitoring performance metrics and ensuring adherence to brand guidelines.

Communication and Collaboration

FX Spa allows seamless integrations with IDS Next’s FX Finance FX POS and FX Front Office, enabling easy collaboration for your employees. This ensures smooth data flow between different systems and departments, gives you a unified view of insights, and reduces inconsistencies.

Personalised Services

Updated guest information empowers the brand to keep up with guest requirements, including preferences, likes, dislikes, allergies, consumables, average spend, and preferred spa employees, to offer personalised services and offers.

Optimised Resources

Manage resources efficiently during specific times, such as high-demand seasons, to reduce waiting times. Check employee availability, allocate tasks accordingly, and streamline roster plans across outlets.

Reporting and Insights

Spa software generates reports on operational performance and guest behaviour, such as appointment bookings, revenue, and client demographics, enabling data-driven decision-making and optimised marketing and sales strategies.

Learn more about FX Spa

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    Frequently Asked Questions

    What features does spa management software typically include?

    Spa management software often includes tools for appointment scheduling, staff management, client management and spa stock tracking.

    How can spa management software improve operational efficiency?

    Our spa management software streamlines various aspects of a wellness establishment by automating processes such as appointments, employee management, updating resource lists and billing. This automation reduces manual effort, minimises errors, and enhances the overall efficiency of your business.

    What are the benefits of integrating spa management software with other systems, such as accounting software?

    Integrating spa management software with accounting/ finance software allows seamless data sharing between different systems, leading to accurate financial reporting, simplified bookkeeping, and improved decision-making.

    How does spa management software handle client profiles and preferences?

    Our guest profile maintenance feature allows spas to create detailed client profiles, including contact information, treatment history, preferences, and special requests and even track the reasons for cancellations to provide improved services in future. This information enables you to create personalised services, targeted marketing campaigns, and enhance customer satisfaction.

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