WHAT CUSTOMERS SAY ABOUT US

Yayirad Yemwedew, Marketing Director

“We are the first hospitality property in Addis Ababa to adopt IDS Next Hotel PMS. I must say that the PMS delivered the best solution required by the hospitality industry. Also, I highly appreciate the prompt and efficient technical support provided by them.”

Yayirad Yemwedew, Marketing DirectorMonarch Hotel, Addis Ababa
Eshet Fantahunegn

“We have been using IDS Next software for over a year now and I must say that the software is way better than other applications we had earlier. From PoS to Property Management, IDS Next simplifies our task and doubles up our success. Most importantly, its 24/7 physical and online support makes IDS special.”

Eshet FantahunegnGeneral Manager, Hotel Siyonat, Ethiopia
Mr. Uday Prabhu B, Director

“Overall, the Hotel ERP from IDS Next gives us correct information with clarity on what is happening at our hotel. It has given us required flexibility as far as reporting is concerned. We get prompt support from top people from IDS Next and we value our relationship with them.”

Mr. Uday Prabhu B, DirectorThe Rialto Hotel.
J.K Mohanty, Managing Director

“Hotel Swosti was the first hotel in Odisha to adopt IDS Software and since then, there has been no looking back for both the companies. We are happy with the continuous upgradation and services. IDS Next has given us no chance to look for any alternative.”

J.K Mohanty, Managing DirectorSwosti Group of Hotels & Resorts
Ms. Anjali Upadhyay, Vice President - HR, Admin  & IT

“Our Chairman & Managing Director Mr. Chender Baljee and Mr. Suresh John, Founder & Executive Chairman of IDS Next share long term business relationship. They are known to each other over two decades, and when our group started looking for Hotel Software, IDS Next was the ultimate choice. Both the visionary leaders’ ideas matched and worked well, that’s how the collaboration took place. Since then, both the companies have grown together”.

Ms. Anjali Upadhyay, Vice President - HR, Admin & IT Royal Orchid Hotels
M. Srinivas, IT Manager

“With IDS Software empowering our operations, we are now able to maintain the guest history records. Through this, we identify return guests and offer them personalized service to win over their loyalty.”

M. Srinivas, IT ManagerThe Golkonda Hotel, Hyderabad
Sukomal Sarkar, General Manager

“ IDS Software was in use at some of the well-known hotel brands across India. And then, it is the brand value of IDS Next as a leader in this domain. At La Marvella, we have been benefiting immensely from using the software for the last 5 years.”

Sukomal Sarkar, General ManagerLa Marvella, Bangalore
Arya Srini Rao, General Manager

“When you are looking for Hotel PMS in India, you just can’t ignore the enormous market presence of IDS Next. We have been leveraging world-class hospitality technology through IDS Next’s FortuneNEXT 6i Enterprise .”

Arya Srini Rao, General ManagerSterlings Mac Hotel, Bangalore
T.R.L Rao,  Head – Corporate Sales

“IDS Next Hotel Management Software has been powering our hotel operation quite efficiently for over 2 decades.”

T.R.L Rao, Head – Corporate Sales Ramoji Film City, Hyderabad
Rishi Puri, Associate VP – Operations

“Over the years that we have used IDS NEXT Software, the biggest advantage we have seen is the enhancement in guest satisfaction, higher operational efficiency and significant rise in employee productivity.”

Rishi Puri, Associate VP – OperationsLords Hotels & Resorts
Douglas Pidi, General Manager

“Competition was increasing in our town and we needed more information than just financial data. IDS NEXT provided a solution that is everything hospitality. It allowed us to make decisions with peace of mind. Because within a few keyboard strokes, you have data that affirms your decision. For everything from guest satisfaction to improving operational efficiency, this is the tool.”

Douglas Pidi, General ManagerKokopo Village Resort, Papua New Guinea
Eugen Diethelm, General Manager

“The Grand Pacific Hotel is an icon in Fiji and has been at the forefront of hospitality in the country for a brilliant century. We have established the standard of luxury that is fit for royalty, and when we needed to adopt technology to fit that benchmark, we turned to IDS Next. We are delighted to have adopted their FortuneNEXT 6i Enterprise, and even more heartened to be associated with a pioneer in hotel software.”

Eugen Diethelm, General Manager The Grand Pacific Hotel, Suva – Fiji Islands
Vikas Chadha, Chief Financial Officer

“We want to be top of the line in terms of technology implementation and hence selected IDS Next Hotel ERP. Going forward we would wish to move to IDS Next cloud computing solution as soon as this versions is launched.”

Vikas Chadha, Chief Financial OfficerBerggruen Hotels Pvt. Ltd
Chef Abhijit Saha

“As the owner, I need to have detail reports on the functioning of my restaurants including daily sales, popularity analysis, KOT audit, bill audit and cover analysis. FortuneNEXT 6i R&B helps me to extract those reports, keeps me updated and enables me to plan my course of action. ”

Chef Abhijit SahaFava & Caperberry, Bangalore
Puneet Bhambi, General Manager

“I know IDS Next Hotel ERP since 2002. I must say, the software has only grown bigger and better thus far. This software effectively simplifies all the areas of our hotel operations including Front Office as well as back of the house. On a scale of 10, I would rate IDS Next Software at 9.”

Puneet Bhambi, General ManagerManuallaya The Resort Spa in the Himalayas
Vishal Nagapal, Director – Operations

“My personal exposure to IDS Next’s various products including hotel and restaurant management software is over 7 years now. Our staffs at both The Biere Club outlets are happy to work on user friendly software like FortuneNEXT 6i R&B.

Vishal Nagapal, Director – OperationsThe Biere Club, Bangalore
Debasish Patnaik, Director

“The IDS Next Hotel ERP has enables us to stay ahead of time and competition. We have been able to optimize the manpower usage to a great extent. We are happy the way IDS Next handles our queries and complaints.”

Debasish Patnaik, DirectorThe Crown, Bhubaneswar
Rajesh R. Nair, IT Manager

“IDS Next Hotel ERP runs on a single database, and has no night audit shut down. The Hotel ERP is user-friendly and the hot keys enable us to work faster. We are able to multi task on the software and ensure our guests are served efficiently.”

Rajesh R. Nair, IT ManagerImperial Group of Hotels & Apartment, Dubai
Chender Baljee, Chairman & MD

“The IDS team is accessible, friendly and the response time is excellent. IDS Next is a well suited company for our growing chain of hotels.”

Chender Baljee, Chairman & MDRoyal Orchid Hotels, India
Ajay K Bakaya, Executive Director

“When we are in need or in trouble, we just ask and the IDS team delivers. I take personal ownership when I recommend IDS for our expanding operations. I have complete faith and trust in IDS and that’s what has got us this far.”

Ajay K Bakaya, Executive DirectorSarovar Hotels & Resorts Pvt. Ltd, India
Utpal Talaty, DGM – IT

“While the transition to get all our hotels on FortuneNEXT 6i Enterprise was tough, the IDS team together with our hotel team worked extensively towards the goal of successful implementation.”

Utpal Talaty, DGM – ITK. Raheja Hospitality Group
Dilu Giri, General Manager

“Implementation of IDS Next Hotel Software has improved various operational aspects in our hotel and has enhanced the management reporting system too.”

Dilu Giri, General ManagerHotel Druk, Thimphu
Pralhad R. Kunwar, General Manager

“We are much satisfied with IDS Next’s user-friendly software and their instant services.”

Pralhad R. Kunwar, General ManagerThe Everest Hotel, Nepal
K. Mohan Krishna, Vice President – Operations

“IDS Next’s expertise helped us apply latest technology trends like web interfaces and centralized reporting systems to efficiently manage our hotel operations.”

K. Mohan Krishna, Vice President – OperationsGreen Park Group of Hotels
Dilip Ray, Chairman & Managing Director

“In eastern India, we just know one reliable hotel technology company – IDS.”

Dilip Ray, Chairman & Managing DirectorMayfair Hotels & Resorts
Vinay Jaiswal, Director – Operations

“We appreciate the pro-activeness & competence displayed by the IDS’ technical team in providing apt solutions for specific needs of all our properties.”

Vinay Jaiswal, Director – OperationsThe HHI Group of Hotels