Blogs
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blogs
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Hospitality 5.0 – Part 2: How to empower hospitality staff for the new era
In the first part of our series, we examined the emergence of Hospitality 5.0 as an era defined by intelligent operations, a synergy between staff-driven and tech-based personalisation. While the underlying technology is transformative, the success of this fifth industrial revolution relies heavily on the people behind the desk, in the kitchen, and on the floor.
Why island resorts are investing in cloud ERP
The luxury island resort market represents a high-value, high-stakes segment of global hospitality, where affluent guests demand flawless, uninterrupted service regardless of location. Yet, the very allure of these remote properties—stunning scenery and secluded settings—can simultaneously create unique operational risks, from complex supply chains to seasonal fluctuations.
Hospitality 5.0 – Part 01: The era of intelligent operations
What is Hospitality 5.0? Explore the intelligent hospitality era of human-centric and hyper-personalised service, powered by agentic AI, IoT and robotic automation.
Hospitality in 2025: A Year in a Review
Every year, the hospitality industry welcomes something new, always changing, driven by shifting consumer values, technological acceleration, and a quest for more meaningful engagement.
Transforming hospitality with agentic AI, intelligent search, and human-centric tech
The foundation of hospitality is changing. It is all about autonomous intelligence now. The convergence of agentic AI, the evolution of search engines, and a commitment to human-centric design is creating a hyper-personalised, ultra-efficient future for hotels worldwide.
How to choose the best cloud hotel reservation software
A hotel reservation system is a cloud-based tool that allows hotels to manage bookings, guest profiles, and room availability in real-time across multiple channels.
The power of social media in optimising your F&B presence
From a quick snap of a perfectly plated dish to a viral TikTok dance performed by a café barista, social media has well and truly transformed the way people wine and dine. It is no longer just about the taste; it is about the aesthetic, the story, and the shared experience.
Tourism, technology and transformation: World Tourism Day reflection
Explore how technology is transforming global tourism in 2025. Learn about sustainability, digitalisation, and responsible innovation in hospitality.
RateTiger – Powering Smarter Hotel Distribution and Revenue Growth
RateTiger provides hotels with technology for seamless distribution, revenue optimisation, and efficient management of OTAs and direct bookings.
Why cloud-native software is essential for hotels
Cloud-native hotel software streamlines operations, improves guest experience, and enables scalable, secure, and flexible management for modern hospitality businesses.
How to anticipate and meet guest needs: the right time, right place, right offer
Leverage 360° hotel guest profiles to anticipate needs, personalise services, enhance loyalty, and drive revenue with data-driven hospitality technology.
The role of 24/7 tech support in boosting hospitality service
Reliable 24/7 hospitality tech support ensures seamless hotel operations, enhances guest satisfaction, and empowers staff with proactive solutions and AI-enabled assistance.
Blurring lines of luxury: The influence of fashion brands on hospitality
Explore how luxury fashion brands influence hospitality, creating immersive guest experiences, expanding brand reach, and driving revenue through lifestyle integration.
Why are outdoor events so popular?
Reasons outdoor events are trending: immersive themes, wellness-focused settings, personalised guest experiences, and smooth event execution.
How SaaS is shaping the new era of hospitality management
SaaS technology is driving operational efficiency, smarter guest experiences, and integrated hotel management through cloud-based tools and analytics.