Blogs
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blogs
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
The synergy between digitalisation and personalised travel Â
Personalisation remains one of the strongest strategies within travel and tourism, especially as international tourism reaches pre-pandemic levels. Per the first UNWTO World Tourism Barometer of 2024, international tourism ended 2023 at 88% of...
Overcoming the IT challenges in hospitality operationsÂ
Digitalisation is not a new trend within hospitality operations in 2024. In fact, technology adoption and smart solutions has been the backbone of successful hotel operations in the last few years, changing how guest needs are met. Technology plays...
How can the hospitality businesses adapt to the new generation of guests?Â
The demographics of hospitality consumers are changing; millennials, Gen Z and Gen Alpha are now a predominant audience. These new audiences bring new guest expectations, from digitalised experiences and convenience to social consciousness. While...
Balancing personalisation and privacy in the hospitality industryÂ
The year 2024 is all about digitalisation, personalisation and protecting data privacy. The landscape of digital hospitality is undergoing a significant evolution, leveraging numerous technologies to enhance guest satisfaction. In pursuing...
Benefits of digital ERP solutions in managing wellness operationsÂ
Wellness is one of the most in-demand hospitality services, becoming a core source within the industry, whether it is in relation to standalone brands or ancillary services offered hotels and resorts. The global spa industry is expected to rise to...
Top features to consider in a modern spa management solution Â
Wellness and spa management software is one of the crucial elements in contemporary hospitality, especially with the rising number of global wellness travellers. Spa management software enables wellness services to be carried out more efficiently,...
Streamlining restaurant reservations by embracing digitalisationÂ
Almost all full-service restaurants offer customers the flexibility of making reservations or walking in and choosing an open table. This choice gives patrons more freedom to enjoy their favourite meals in their favoured F&B outlet. However,...
How to choose the right housekeeping software solution for a hotel
Housekeeping is an essential element in hotel operations. It is entirely responsible for maintaining quality standards as it directly impacts the appearance, cleanliness and attractiveness of hotel space to guests. Post pandemic, cleaning common...
Meeting the evolving consumer demands in hospitalityÂ
New trends are emerging in the hospitality industry, and it is vital to understand what the market changes and disruptions are to stay ahead in the competitive landscape. Keeping up with the trends that affect the global hospitality industry is the...
Managing wellness hospitality in the age of cloud technology Â
There is a surge in demand for wellness services across the globe, with the global wellness tourism market expected to reach USD 2.1 trillion by 2030. As the market is expected to expand at a CAGR of 12.42% from 2023 to 2030, experts convey that...
Hospitality in 2023: A look into the last year
The last year marked several changes in the realm of hospitality. As the industry overcame several economic and cultural challenges, almost reaching its pre-pandemic levels of activities, it also witnessed new technologies, trends, strategic...
The hospitality industry’s responsibility in enhancing disability accessibilityÂ
Disability accessibility in hospitality is one of its most essential needs. According to an article by Skift more than half of hotels around the world don't make it easy to book a room for senior citizens or guests with accessibility needs. While...
How can hospitality respond to the rise of wellness travel among men?
The recent years marked a significant change in the world of wellness travel. Not long ago, themes of mental wellbeing and self-love were predominantly associated with female audiences, but today, personal care has broken free from gender...
Taking hospitality to new heights: What awaits the industry as flying cars become a reality?  Â
Imagine flying cars whisking hotel guests to their desired destinations; a notion that feels exactly like something out of superhero fiction. Yet, the days of this being reality seem not far away.  Only a few months ago, Japanese automaker Suzuki...
Service beyond the boundaries: The opportunities in hospitality from the Cricket World Cup and moreÂ
It is no secret that local and international events, such as the Men’s Cricket World Cup, have always been a focus of hospitality and tourism. Something as beloved as cricket tourism presents a golden opportunity for Indian hospitality services to...
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