Balancing personalisation and privacy in the hospitality industry

by Kevin D'Costa | Apr 16, 2024 | Blogs, Cloud, Guest Needs, Hotel Operations, Wellness

The year 2024 is all about digitalisation, personalisation and protecting data privacy. The landscape of digital hospitality is undergoing a significant evolution, leveraging numerous technologies to enhance guest satisfaction. In pursuing personalisation and seamless...

Meeting the evolving consumer demands in hospitality

by Nandika Udupihilla | Jan 30, 2024 | Accomodation, Blogs, Eductional Blog, Guest Needs, Hotel Operations, Neuro

New trends are emerging in the hospitality industry, and it is vital to understand what the market changes and disruptions are to stay ahead in the competitive landscape. Keeping up with the trends that affect the global hospitality industry is the only way to deliver...

How can hotels be ready for newly emerging traveller types?

by Manoj K Mohanty | Oct 5, 2023 | Blogs, CAGR, Experience, Guest Needs, Travel

We are almost near the end of another year, and tourism is showing promising levels of growth. International tourism is well on its way to returning to pre-pandemic levels, with twice as many people travelling during the first quarter of 2023 than in the same period...