Mobile Wallets – A Payment Breakthrough for Travellers

Mobile Wallets – A Payment Breakthrough for Travellers

With vaccines deployed worldwide and vaccine passports issued, the world seems to be reaching stability amidst the pandemic, and the travel industry is slowly reviving.  However, as travellers return, so will the risk of contamination through payment touchpoints. To...
Why Personalising Guest Experience Is a Priority

Why Personalising Guest Experience Is a Priority

Let us first tackle this question: What is personalisation all about in the hospitality industry? Does it mean decorating a coffee cup or the head of a standardised mail with the guest’s name? Or is there more to it? In simple terms, personalising in the hospitality...