by Jacob K I | Aug 10, 2021 | Blogs
With vaccines deployed worldwide and vaccine passports issued, the world seems to be reaching stability amidst the pandemic, and the travel industry is slowly reviving. However, as travellers return, so will the risk of contamination through payment touchpoints. To...
by Jacob K I | May 20, 2021 | Technology
Perhaps the dramatic outcome of the digital revolution is the data explosion. Data created a virtuous circle of data analysis and action, leading to new insights, data creation, and data analysis. In the massively data-driven modern world, investing in analytics has...
by Jacob K I | May 4, 2021 | Experience
Let us first tackle this question: What is personalisation all about in the hospitality industry? Does it mean decorating a coffee cup or the head of a standardised mail with the guest’s name? Or is there more to it? In simple terms, personalising in the hospitality...
by Jacob K I | Feb 9, 2021 | Technology
From fitness classes to friend unions and colleague meetings to college parties, digital platforms have made it possible for us to be educated and entertained even after the Covid Pandemic. The word ‘remote’ has suddenly become the catchphrase in any workplace with an...
by Jacob K I | Jan 4, 2021 | Experience
Until very recently, whether the guest stayed at a two-star hotel with just the basic local cuisine for a dinner buffet, or at a luxurious five star one with a mesmerizing beach-view, what guests cared about was either how efficiently the hot-water from the shower...
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