A Guide for Hoteliers While Travel is on Pause

A Guide for Hoteliers While Travel is on Pause

Almost a year ago, no one imagined that the world would come to a complete stop. Social distancing and stay-at-home mandates were regulations that never existed. However, that is the new normal in the post-pandemic world. According to the UN Secretary-General Antonio...
Mobile Wallets – A Payment Breakthrough for Hoteliers

Mobile Wallets – A Payment Breakthrough for Hoteliers

Mobile technology is increasingly becoming crucial to the entire travel experience. As discussed in the previous article, this is due to their accessibility and ease. Travellers are more drawn to using this payment method than using traditional payment procedures. As...
Mobile Wallets – A Payment Breakthrough for Travellers

Mobile Wallets – A Payment Breakthrough for Travellers

With vaccines deployed worldwide and vaccine passports issued, the world seems to be reaching stability amidst the pandemic, and the travel industry is slowly reviving.  However, as travellers return, so will the risk of contamination through payment touchpoints. To...
Why Personalising Guest Experience Is a Priority

Why Personalising Guest Experience Is a Priority

Let us first tackle this question: What is personalisation all about in the hospitality industry? Does it mean decorating a coffee cup or the head of a standardised mail with the guest’s name? Or is there more to it? In simple terms, personalising in the hospitality...