by Jacob K I | Nov 1, 2022 | Experience
Experience and branding have become two critical elements in fostering guest loyalty in the hotel industry. Particularly in the age of consumer empowerment, seamless guest experience and branding go hand in hand—a fact that no good business can overlook. This has made...
by Jacob K I | Feb 25, 2022 | Experience
Gen Zs are now entering the markets of all industries and are gradually altering the trends set by the Millennials. Information and new technology are second nature to them and they adopt and confirm new trends. In fact, they demand new technologies and novelty. The...
by Jacob K I | Nov 23, 2021 | Hotel Operations
With the internet being an absolute necessity in modern times, hotel digital marketing is gradually starting to gain momentum. In fact, a guest’s journey begins by discovering the hotel online. Having a strong online presence is therefore vital in achieving better...
by Jacob K I | Oct 19, 2021 | Blogs
Today’s travellers are not just looking for a place to stay when they look for hotels. They are also looking for a place with excellent cuisine. The total spending by consumers within hotels, which includes restaurants, bars and lounges, room service and in-room...
by Jacob K I | Sep 14, 2021 | Tourism
Almost a year ago, no one imagined that the world would come to a complete stop. Social distancing and stay-at-home mandates were regulations that never existed. However, that is the new normal in the post-pandemic world. According to the UN Secretary-General Antonio...
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