Front Desk Software
for Hotels
IDS Next’s FX Front Desk is a cloud solution that enables true mobility for your hotel’s front desk.
With its intuitive interface, hotel staff can manage front desk operations from anywhere, ensuring on-the-go service and improved guest experience.
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Features of IDS Next’s FX Front Desk
Data and
Insights
Access real-time insights of front desk operations and accurate reporting based on historical data. Make data-driven decisions to enhance performance.
Multi-geographical
Requirements
Configure operations according to your requirements, including multiple currencies and languages. The platform can be used in any location across the globe.
Tablet-based
Front Desk Operations
Operations can be handled on an Android tablet, enabling the staff to check in and check out guests from any location at any time.
Unified
View
Get a quick view of the property data and track occupancy, arrivals and departures, upcoming reservations and room rates on a single screen.
Quick Guest
Verification
Front desk employees can use the tablet’s built-in camera to capture the guests’ bio image and identification documents. Provide your guests with a better experience by eliminating extra steps at the front desk.
Digital-first and
Sustainable
Reduce your paper trail and embrace sustainability. FX Front Desk enables electronic generation of all relevant documents, including receipts/bills, registration cards, and reservation vouchers.
How Will Your Business Upgrade with Us?
Hotel front desk software is pivotal for hospitality businesses of all kinds, branching into other industry sectors such as restaurants, clubs, and spas and wellness centres. Front desk modules digitise operations and enhance guest experiences by managing reservations, check-ins, and check-outs, reducing wait times and ensuring a convenient arrival process
IDS Next’s FX Front Desk enables easy access to guest information, preferences, and special requests, allowing for personalised services and creating the ultimate customer journey. The solution also integrates effortlessly with other systems, automating tasks, billing, room allocation and housekeeping coordination, which can consequently enhance staff efficiency.
What Are the Benefits of FX Front Desk?
Intuitive user interface
FX Front Desk is a hotel front desk software solution that transforms your tablet into a complete front-desk management tool. With a simple design and intuitive information placement, this solution will increase efficiency and reduce the learning time of employees.
Continuous guest engagement
Cloud-based hotel front desk software invites improved guest engagement by offering a seamless and continuous connection. Properties can foster good relationships throughout the customer’s journey, from personalised communication pre-arrival to post-stay.
Report generation
Defining parameters at the chain level enables businesses to generate accurate centralised reports and saves time by creating and editing data in one place. Encourage your business for informed decision-making with accurate data.
What Are the Benefits of FX Front Desk?
Intuitive
user interface
FX Front Desk is a hotel front desk software solution that transforms your tablet into a complete front-desk management tool. With a simple design and intuitive information placement, this solution will increase efficiency and reduce the learning time of employees.
Continuous guest engagement
Cloud-based hotel front desk software invites improved guest engagement by offering a seamless and continuous connection. Properties can foster good relationships throughout the customer’s journey, from personalised communication pre-arrival to post-stay.
Report generation
Defining parameters at the chain level enables businesses to generate accurate centralised reports and saves time by creating and editing data in one place. Encourage your business for informed decision-making with accurate data.
Watch IDS Next’s Cloud PMS in Action
Product Datasheet
Learn more about our hotel front desk software
Frequently Asked Questions
What is a hotel front desk solution?
A cloud-native hotel front desk software is an advanced system, leveraging automation to enhance the check-in, check-out process
and overall guest experience.
What are the key features of a front desk solution?
Most hotel front desk software typically includes features like automated check-in/check-out, real-time guest notifications, guest preferences tracking and integration with other enterprise resource planning systems.
How does a smart front desk solution improve guest satisfaction?
Our front desk software enhances guest satisfaction by helping you create a convenient guest experience, reducing wait times, personalising services based on guest preferences and resolving issues in real time.
Is FX Front Desk solution secure?
Yes, FX front desk prioritises data security. All of IDS Next’s solutions comply with the latest cybersecurity standards, including GDPR and PA-DSS Certification. Our business is also ISO-certified to ensure the most secure operations for you.
How does FX Front Desk solution benefit hotel staff?
IDS Next’s FX Front Desk empowers hotel staff by automating routine tasks, allowing them to focus on providing attentive guest service, resolving complex issues and managing special requests.
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