Wellness Cloud ERP: Marking a New Era in in Wellness and Spa Management with IDS Next

16th December 2024

IDS Next continues its mission of redefining hospitality, delivering comprehensive ERP solutions for wellness and driving profitability within the sector

Wellness and spa offerings have become increasingly vital to enhancing guest experiences and driving profitability within the hospitality sector. According to Statista, the global health and wellness market is estimated to reach almost seven trillion U.S. dollars by 2025, with EHL Insights anticipating the global medical spa market will reach US$45 Billion by 2030. As health and wellness offerings and personalised experiences become more integral to travel and tourism, the wellness sector is evolving at an unprecedented pace.

In response to this growing demand, IDS Next delivers smart enterprise resource planning solutions not only for hotels, restaurants and leisure sectors but also for the wellness vertical, with a suite of innovative solutions designed to elevate wellness operations.

At the core of this is FX Spa, a spa management system with standout features: roster management, appointment handling, reporting capabilities, and managing guest profiles for enhanced personalisation. The simplified billing system automatically adds completed appointments to the system, allowing multiple payment settlements, loyalty offers, and discounts to be applied effortlessly. With detailed reports, managers can make data-driven decisions that drive smarter operations.

FX Spa’s innovative features extend into seamless integration capabilities as well. The solution integrates IDS Next’s FX Front Office Management and FX Finance and third-party platforms, including Oracle’s Opera PMS, creating a fully cohesive system that enhances operational efficiency across departments.

Beyond FX Spa, IDS Next’s comprehensive wellness solutions cover other areas of spa management. This includes material management, front office operations, finance, guest engagement, housekeeping, and a data app that allows quick operational analysis. This extensive suite ensures that every aspect of spa management is streamlined, equipping operators with a complete toolkit for success and growth.

IDS Next’s CEO, Binu Mathews, added his thoughts on the company’s venture into the wellness sector. “The pandemic and the consequent preference for health, wellness and self-care were major catalysts for changes in human behaviour. The industry and all its stakeholders, including software solution providers, cannot rely on accommodation and F&B alone to satisfy this change in demand patterns.”

“Wellness continues to shape guest expectations, and we are proud to offer comprehensive tools that enhance operational efficiency and drive profitability, ensuring our customers are well-equipped for success in this new era of hospitality”, added Manoj K Mohanty, Senior Vice President – Sales, South Asia and Southeast Asia.

As the wellness sector continues to thrive, IDS Next is committed to our continuing journey of empowering businesses with the tools needed to adapt to the evolving demands, well-positioned to support the growth of the wellness industry and drive continued success for its customers.

About IDS Next

IDS Next is the largest hospitality solutions provider in emerging markets, catering to global customers in 50+ countries with award-winning software. Streamlining both front and back-office hospitality operations, IDS Next provides full-stack ERP solutions for hotels, restaurants, leisure and wellness sectors and integrates with over 350 leading technology partners. Having over 35 years of experience, the company promises the most secure operations with its PA DSS-certified and GDPR-compliant solutions. Today, the company powers 300,000+ rooms, 220+ hotel chains, 25,000+ POS outlets and 300+ leisure and wellness operations across the globe. Spanning across Africa, the Middle East, South Asia, Southeast Asia and the Pacific Rim, the company is trusted by renowned hospitality brands, including ITC Hotels, Taj Hotels, Kaya Kalp, Jiva Spa and Antara Senior Living. For more, visit www.idsnext.com