Swift order management across your restaurants

IDS Next’s FX Steward is a mobile application that helps restaurant stewards take and process guest orders faster. The app enables restaurant staff to send the KOT directly to the kitchen display system and to the POS system, allowing them to spend more time attending to their guests’ needs.

With features to oversee tables, bill handling and menu changes, the FX Steward app enables restaurant operators to spend less time managing systems and more time delivering attentive, personalised service to every guest.

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Wyndham Hotels & Resorts
Wyndham Hotels & Resorts

Key Features of IDS Next’s FX Steward

Real-Time
Table Updates

Instantly view table statuses such as occupied, vacant, just served, and just billed, helping staff manage floor operations efficiently.

Menu Modifiers and Customisation

Select pre-defined modifiers, create new modifiers or create new menu items instantly. Additional charges can be applied automatically where applicable.

Complete
Order View

View, manage, and update ongoing orders easily, allowing staff to amend or track items throughout the dining process.

Billing and
Settlement

Generate bills directly from the handheld device and settle payments via multiple modes. Apply discounts and tax exemptions and split bills effortlessly.

POS
Integration

Fully integrated with POS systems, automatically retrieving all menu groups and items while ensuring that all order updates are reflected across systems in real time.

Key Features of IDS Next’s FX Steward

Real-Time Table Updates

Instantly view table statuses such as occupied, vacant, just served, and just billed, helping staff manage floor operations efficiently.

Menu Modifiers and Customisation

Select pre-defined modifiers, create new modifiers or create new menu items instantly. Additional charges can be applied automatically where applicable.

Complete Order View

View, manage, and update ongoing orders easily, allowing staff to amend or track items throughout the dining process.

Billing and Settlement

Generate bills directly from the handheld device and settle payments via multiple modes. Apply discounts and tax exemptions and split bills effortlessly.

POS Integration

Fully integrated with POS systems, automatically retrieving all menu groups and items while ensuring that all order updates are reflected across systems in real time.

The benefit of a mobile steward app in modern hospitality

Modern restaurants operate in high-pressure environments where speed, efficiency, and accuracy directly impact guest satisfaction. Traditional order-taking methods often involve multiple steps between the dining floor, kitchen, and billing counters, creating delays, communication gaps, and potential errors.

IDS Next’s FX Steward digitises the entire order-handling process. Unlike many mobile ordering apps that focus only on order capture, this solution provides end-to-end functionality, including billing and payment settlement. This makes it a powerful operational tool that streamlines service, reduces manual work, and allows staff to focus on delivering exceptional hospitality.

Guide to Restaurant Software

What are the Benefits of IDS Next’s FX Steward?

Faster service

Send orders instantly to the kitchen, reducing waiting time and improving table turnover. Digital order capture eliminates miscommunication between stewards, kitchen staff, and billing counters.

Enhanced guest experience

Stewards spend less time running between stations and more time attending to guest needs. Real-time table status and running order visibility help restaurants manage service flow effectively.

Flexible payment handling

Support for multiple payment modes, discounts, and bill splitting ensures smooth checkout experiences. Make it easier for your guests to settle their bills in a fast, secure manner.

Real-time visibility

Managers and staff can instantly view table status, running orders, and billing updates, allowing for better control over busy service periods.

What are the Benefits of IDS Next’s FX Steward?

Faster service

Send orders instantly to the kitchen, reducing waiting time and improving table turnover. Digital order capture eliminates miscommunication between stewards, kitchen staff, and billing counters.

Enhanced guest experience

Stewards spend less time running between stations and more time attending to guest needs. Real-time table status and running order visibility help restaurants manage service flow effectively.

Flexible payment handling

Support for multiple payment modes, discounts, and bill splitting ensures smooth checkout experiences. Make it easier for your guests to settle their bills in a fast, secure manner.

Real-time visibility

Managers and staff can instantly view table status, running orders, and billing updates, allowing for better control over busy service periods.

What are the Benefits of IDS Next’s FX Steward?

Faster service

Send orders instantly to the kitchen, reducing waiting time and improving table turnover. Digital order capture eliminates miscommunication between stewards, kitchen staff, and billing counters.

Enhanced guest experience

Stewards spend less time running between stations and more time attending to guest needs. Real-time table status and running order visibility help restaurants manage service flow effectively.

Flexible payment handling

Support for multiple payment modes, discounts, and bill splitting ensures smooth checkout experiences. Make it easier for your guests to settle their bills in a fast, secure manner.

Real-time visibility

Managers and staff can instantly view table status, running orders, and billing updates, allowing for better control over busy service periods.
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Product Datasheet

Learn more about IDS Next’s FX Steward.

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    Frequently Asked Questions

    What are the benefits of a mobile steward app?

    IDS Next’s mobile steward app helps you streamline restaurant operations by enabling staff to take orders, send them instantly to the kitchen, and manage billing directly from a handheld device.

    What devices does the mobile steward app run on?

    The application is designed to run on compatible smartphones and other handheld devices used by restaurant staff, such as tablets.

    What restaurant operations does the app cover?

    The app supports end-to-end order management, from taking orders and generating KOTs to modifying items, managing running orders, and completing billing and settlement. It also enables table management, bill splitting, discounts, and real-time communication with the kitchen and POS systems, ensuring a fully integrated and efficient workflow.

    Is the solution cloud-native?

    Yes. The platform is built using modern cloud-native architecture, allowing restaurants to access updates, maintain system reliability, and scale operations efficiently.

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