by Manoj K Mohanty | Feb 1, 2022 | Technology
Technology is undoubtedly one of the biggest influencers on people’s behaviour. Mobile tech is one of those revolutionary tools that has completely changed the way guests and employees engage in hospitality processes. The preference for mobile Research shows that...
by Kevin D'Costa | Jan 18, 2022 | Technology
The hospitality industry hinges on personalised experiences that call for a great deal of planning and insight. Predictive analysis uses several techniques, including machine learning and data mining, to enable hospitality organisations to deliver a perfectly tailored...
by Rajesh P Yadav | Jan 4, 2022 | Blogs, Housekeeping, Technology
There was a time when smooth check-in/check-out facilities, good in-room services, and a well-spread buffet was enough to create satisfying guest experiences. Today’s travellers, however, expect much more from hospitality organisations. For them, a “meaningful”...
by Reeves Mathews | Nov 9, 2021 | Technology
Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on cost efficiency....
by Rajesh P Yadav | Nov 2, 2021 | Technology
Every modern traveller seeks simple, personalised and tech-driven services. Along with the ease in delivering the guest experience, technology has also made hotel operations seamless. Smart technologies can provide the much-needed support for hoteliers to improve the...
by Nandika Udupihilla | Oct 26, 2021 | Technology
Over the past few years, cloud computing has redefined hospitality. Today, not only the big hotel chains, but even independent and small hotels have strong management tools within their reach. However, there is still a good section of the industry that is uncertain...
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