Upgrading the diner experience with table reservation software
An excellent customer experience is the heart of hospitality, but customer care does not just start when a guest enters a venue. Instead, it starts the moment they get in touch with a brand. In the food and beverage sector, customer care starts at the point of making...
The perfect hospitality guest service: What defines the ideal guest-host relationship?
In the words of Eleanor Roosevelt, “True hospitality consists of giving the best of yourself to your guests.” At an age where customer demands are evolving, hospitality’s guest-host relationship also evolves alongside. Guest comfort is almost synonymous with what...
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