by Reeves Mathews | May 22, 2024 | 4IR, Blogs, Experience
Personalisation remains one of the strongest strategies within travel and tourism, especially as international tourism reaches pre-pandemic levels. Per the first UNWTO World Tourism Barometer of 2024, international tourism ended 2023 at 88% of pre-pandemic levels and... 
by Nandika Udupihilla | May 8, 2024 | 4IR, Blogs, Technology
Digitalisation is not a new trend within hospitality operations in 2024. In fact, technology adoption and smart solutions has been the backbone of successful hotel operations in the last few years, changing how guest needs are met. Technology plays a key role in... 
by Kevin D'Costa | May 22, 2023 | 4IR, Blogs, Technology
As the hospitality industry started recovering and reforming post-2021, artificial intelligence (AI) became an unpassable opportunity. The advancement in computer technology made artificial intelligence more reliable, solidifying its presence in the business world.... 
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