by Reeves Mathews | Jul 19, 2023 | Blogs, Eductional Blog, Hotel Operations
It is no secret that the hospitality industry has undergone many changes over the last few years. Simultaneously, the global health crisis and economic challenges made consumers undergo certain behaviour changes. These consumer changes, responsible travel... 
by Reeves Mathews | Mar 3, 2022 | Experience
The advent of a global pandemic has taken a gigantic shift from the traditional and paved its way towards a more tech-centric world. The hospitality industry has become increasingly competitive, and the new challenges brought on by the trials of the last two years... 
by Reeves Mathews | Nov 9, 2021 | Technology
Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on cost efficiency.... 
by Reeves Mathews | Jun 15, 2021 | Reviews
Millennials are making protests, climate activists are creating awareness, social media influencers are promoting e-friendly products, and some of us are simply re-posting #saveourplanet posts whilst sipping on a plastic straw – because ‘even a small effort goes a... 
by Reeves Mathews | Apr 20, 2021 | Blogs
Accept bookings and reservations? Make accounting entries? Manage occupancy and room rates? Track cleaning supplies for housekeeping? Take a tea break? Travel the world for world peace? Okay, maybe not the last two, but we all know how important a PMS is and the... 
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