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Service beyond the boundaries: The opportunities in hospitality from the Cricket World Cup and more 

Service beyond the boundaries: The opportunities in hospitality from the Cricket World Cup and more 

by Reeves Mathews | Oct 17, 2023 | Blogs, Tourism

It is no secret that local and international events, such as the Men’s Cricket World Cup, have always been a focus of hospitality and tourism. Something as beloved as cricket tourism presents a golden opportunity for Indian hospitality services to showcase their...
Journeying with an aim: How is purposeful travel changing hospitality?   

Journeying with an aim: How is purposeful travel changing hospitality?   

by Reeves Mathews | Jul 19, 2023 | Blogs, Eductional Blog, Glamping, Hotel Operations

It is no secret that the hospitality industry has undergone many changes over the last few years. Simultaneously, the global health crisis and economic challenges made consumers undergo certain behaviour changes. These consumer changes, responsible travel...
Creating new age guest experiences with the right tech

Creating new age guest experiences with the right tech

by Reeves Mathews | Mar 3, 2022 | Experience

The advent of a global pandemic has taken a gigantic shift from the traditional and paved its way towards a more tech-centric world. The hospitality industry has become increasingly competitive, and the new challenges brought on by the trials of the last two years...
Chatbots: Elevating hotel efficiency through a communication revolution

Chatbots: Elevating hotel efficiency through a communication revolution

by Reeves Mathews | Nov 9, 2021 | Technology

Chatbot technology has improved rapidly over the past few years. It has gained popularity due to the support it provides for better interactions with customers. With the rise of COVID-19, hoteliers had to face staff redundancy and focus more on cost efficiency....
‘Going Green’ – A Trend On The Rise For The Hospitality Industry?

‘Going Green’ – A Trend On The Rise For The Hospitality Industry?

by Reeves Mathews | Jun 15, 2021 | Reviews

Millennials are making protests, climate activists are creating awareness, social media influencers are promoting e-friendly products, and some of us are simply re-posting #saveourplanet posts whilst sipping on a plastic straw – because ‘even a small effort goes a...
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