by Jacob K I | Sep 14, 2021 | Tourism
Almost a year ago, no one imagined that the world would come to a complete stop. Social distancing and stay-at-home mandates were regulations that never existed. However, that is the new normal in the post-pandemic world. According to the UN Secretary-General Antonio... by Jacob K I | Aug 12, 2021 | Blogs
Mobile technology is increasingly becoming crucial to the entire travel experience. As discussed in the previous article, this is due to their accessibility and ease. Travellers are more drawn to using this payment method than using traditional payment procedures. As... by Jacob K I | Aug 10, 2021 | Blogs
With vaccines deployed worldwide and vaccine passports issued, the world seems to be reaching stability amidst the pandemic, and the travel industry is slowly reviving. However, as travellers return, so will the risk of contamination through payment touchpoints. To... by Jacob K I | May 20, 2021 | Technology
Perhaps the dramatic outcome of the digital revolution is the data explosion. Data created a virtuous circle of data analysis and action, leading to new insights, data creation, and data analysis. In the massively data-driven modern world, investing in analytics has... by Jacob K I | May 4, 2021 | Experience
Let us first tackle this question: What is personalisation all about in the hospitality industry? Does it mean decorating a coffee cup or the head of a standardised mail with the guest’s name? Or is there more to it? In simple terms, personalising in the hospitality...
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