Innovation and change have been fuelling the contemporary hospitality markets including Oceania and the Pacific Rim. The industry is transforming into a complete tech drive, increasing sales faster and scaling further. According to Statista, the travel and tourism revenue from Australia and Oceania is expected to show an annual growth rate of 2.54%, between 2023 to 2027.
Hospitality brands in these regions are also looking for benchmarking successful strategies to streamline their front and back-end operations. Yahoo Finance forecasts the demand for the global smart hospitality market to reach US$ 273.27 billion in 2023.
Enterprise Cloud Solutions Gaining Popularity
Being a technology service provider in hospitality is not just about bringing a great product to the market. Instead, it’s about having the foresight to chase continued evolution and innovation that keep your product or service one step ahead of traveller demands and industry needs. The right digital partnerships help brands effectively transform their operations in a way that not only protects their bottom line but also earns them a reputation of excellence amongst guests in an increasingly competitive market.
Attested Solutions Provider
Cloud services are now considered a premium offering as brands invest in digitisation. Enterprise cloud solutions are gaining popularity as hospitality is increasingly relying on private and secure cloud applications to address concerns about guest data privacy. IDS Next has invested in real cloud architecture and other common solutions giving our solutions a serious advantage as it allows scaling without inhibitions. We are a true enterprise chain solution provider with a private cloud and no shared databases. Our solutions are mobile-first, which is one of the core factors required for design thinking.
One Software in Multiple Platforms
IDS Next focuses on bringing out the best in technology for the hospitality industry by offering a unique set of solutions that complement each other. These range from cloud and on-premises to hybrid solutions, understanding that certain markets will not be completely prepared for cloud solutions in terms of infrastructure, internet connectivity, or regional administrative reasons. The company considers servicing multi-segmented brands with multiple front-office solutions and working seamlessly with central solutions.
Guest Enhancement with Great Support
Our full-stack enterprise cloud solutions offer a range of products for hotel chains and groups, restaurant chains and food courts, as well as leisure businesses. These solutions simplify guest communication and interaction, providing contactless and hassle-free experiences. We also offer 24/7 omnichannel, local and online support, ensuring the best customer service in the industry.
As the travel and hospitality industry continues to innovate, it is vital for businesses to adapt to new challenges. We aim to help all sectors of the industry including hotels, restaurants and leisure businesses, understand the present conditions and predict future changes so they can stay ahead of the game with an exceptional guest experience.
Jacob K I
Vice President - Business Development
He is responsible for developing growth strategy focused both on financial gain and customer satisfaction. He is also responsible for conducting research to identify new markets and customer needs.