by Rajesh P Yadav | Jan 4, 2022 | Blog
There was a time when smooth check-in/check-out facilities, good in-room services, and a well-spread buffet was enough to create satisfying guest experiences. Today’s travellers, however, expect much more from hospitality organisations. For them, a “meaningful”...
by Rajesh P Yadav | Nov 2, 2021 | Blog
Every modern traveller seeks simple, personalised and tech-driven services. Along with the ease in delivering the guest experience, technology has also made hotel operations seamless. Smart technologies can provide the much-needed support for hoteliers to improve the...
by Rajesh P Yadav | Sep 28, 2021 | Uncategorized
Travel restrictions and lockdowns brought by the pandemic left all travel enthusiasts longing to jump back into their exciting lives. The distribution of vaccinations and the establishment of new norms is reawakening the travel industry. The light at the end of the...
by Rajesh P Yadav | Sep 1, 2021 | Uncategorized
The front desk is the first sight that a guest sees the moment they step into a hotel. Creating the perfect first impression depends upon the smooth operation of the front desk. Research shows that 69% of travellers believe that a positive impression from the outset...
by Rajesh P Yadav | Jul 21, 2021 | Uncategorized
Technological development has provided many prospects of marketing for hotels. QR codes play a key role among the many avenues of marketing. A QR code is a matrix barcode that creates an easy and efficient method to access information. How can hotels use QR codes...
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