Service Statistics
How we handle customer calls
%
Call Abandonment Rate
%
Daily Cases Closed
%
All Cases Closed
What customers say about us
%
New Issues Response Time
%
Timeframe for Resolving Issues as per SLA
%
Efficient Communication from Login and Resolution
%
Overall Quality of Service Provided
How customers rated our executives
%
Communication
%
Politeness
%
Patience & Listening
%
Understanding of issues
%
Technical Knowledge
Want to know how IDS Next products will benefit your property?