Amadeus GuestView360

Guest Management Solutions (GMS) is the only comprehensive CRM solution in the market tailored for hoteliers to engage current, past, and potential guests at every stage of the travel journey. Gain and leverage a 360° view of every guest to seamlessly recognize, act on preferences, and deliver personalized messages or offerings at the right time, even as behaviors evolve. Maximize the value of existing guest data to achieve more direct bookings, a higher share of recurring revenue, and stronger brand recognition.