Tailor-made for the new normal, FX GeM incorporates social distancing and mobile engagement into one innovative solution which seamlessly integrates with FortuneNext, FX Front Desk, FX Front Office Management, and POS across all your properties. FX GeM will guide your guest throughout their journey, ensuring a hassle-free experience for you and your guests, eliminating human contact while retaining the value of a personalised touch.
Tailor-made for the new normal, FX GeM incorporates social distancing and mobile engagement into one innovative solution which seamlessly integrates with FortuneNext, FX Front Desk, FX Front Office Management, and POS across all your properties. FX GeM will guide your guest throughout their journey, ensuring a hassle-free experience for you and your guests, eliminating human contact while retaining the value of a personalised touch.
Key Features
Complete Contactless Journey
Accessible Through Any Device
Unique links received via email or text accessible through any mobile, tablet or PC
Synced with COVID Regulations
Statutory declaration forms requesting guest’s health and travel details
Integrated Feedback portal
Guests can rate their experience and provide feedback through their own devices
Steward Mobile App
Benefits
Touchless Check-In
Guests can upload documents, place digital signatures, and check-in instantly through a QR code scan. Minimise the time spent in receptions and communal areas and grouping in communal areas.
Device-Based Service Requests
Guests can request housekeeping, room service, and concierge services through their devices. A simple and user-friendly interface provides an engaging and personalised experience while adhering to social distancing regulations.
Device-Based Service Requests
Guests can request housekeeping, room service, and concierge services through their devices. A simple and user-friendly interface provides an engaging and personalised experience while adhering to social distancing regulations.
Digitised Restaurant Menus
Guests can access the F&B menu by scanning a QR code, browse through and select items, and make payments. Automatic KOT generation provides a seamless dining experience while ensuring the safety of both staff and guests.
Simple Check-Out
Guests can initiate check-out with a simple click of a button and provide minibar consumption details as well. The automatically generated bill can then be digitally and securely paid.
Simple Check-Out
Guests can initiate check-out with a simple click of a button and provide minibar consumption details as well. The automatically generated bill can then be digitally and securely paid.
Instant & Contactless
Seamless communication between the guests and the staff
Hassle-Free & Safe
Ensure a smooth experience for both the guests and the staff
Eliminate Waiting Times
Improves Front-Desk staff efficiency and guest satisfaction
For Enquiry / Request a Demo
Learn more about FX GeM