Front Office Management Software
IDS Next’s FX Front Office Management (FOM) is a cloud-based hotel PMS that unifies reservations, check-ins, and guest services into a single-screen dashboard.
Designed for hotels, resorts, and multi-property chains, it helps staff deliver seamless check-ins, real-time updates, and personalised guest experiences. FX FOM is hosted securely on Microsoft Azure Cloud, ensuring scalability, performance and data security for your hotel. Trusted by hospitality brands across Asia, the Middle East, and Africa, it is the smart choice for future-ready hotel operations.
Enquiry / Request a Demo
Trusted by
What Can You Expect from FX Front Office Management
Mobile
operations
Chain level data
management
Get detailed reports and insights into property management. Identify deeper insights into your key performance indicators, make data-driven decisions, and initiate effective operations.
Multi-property
reservations
Intuitive
user interface
Guest-profile
maintenance
Maintain detailed guest profiles with essential information such as preferences, feedback, loyalty membership, past stays, and more. Ensure personalised services and tailored experiences for returning guests.
Contactless
processes
Upgrade Your Business with IDS Next’s Hotel Front Office Management Software
FX Front Office Management (FX FOM) is a cloud-based hotel software that brings simplicity and sophistication to your hotel’s
front-end operations. It tracks reservations, prevents duplications and overbookings, and manages operational data efficiently, helping hotels provide a guest-centric service.
With task automation, FX FOM accelerates check-ins, check-outs, and reservations while maintaining accuracy and service quality, reducing errors, improving productivity, and enhancing overall guest satisfaction. Designed for both boutique hotels and multi-property chains, FX FOM provides real-time insights, mobile access, and centralised management, allowing staff to handle front desk operations from anywhere. Investing in the right hotel front office software like FX FOM is essential to optimise operational efficiency, increase revenue, and strengthen guest loyalty in today’s competitive hospitality market.
What Are the Benefits of FX Front Office Management
Efficient front office operations
The intuitive design of our hotel software, backed by features such as guest profile maintenance and contactless operations, transforms into efficient front-office management. This user-friendly interface also makes operations easier for the employees, ensuring better accuracy.
Improved guest service
Streamlined reservation management
FX FOM will help you streamline the reservation processes for both the staff and the guests. By letting hotel staff manage room reservations across multiple properties with a single login, businesses can check room availability and define rates across properties.
Centralised multi-property control and oversight
With our smart front office management solution offering chain-level data definition, you can centralise the management of multiple properties within your chain. Access to consolidated data also empowers hotels to quickly identify market trends and adapt their offerings or strategies to meet changing guest demands.
Security, scalability, and
sophistication
Securely hosted on Microsoft Azure cloud, our front office management solution ensures high standards of data safety, reliability, and scalability. This robust hosting solution guarantees uninterrupted access to critical front office management tools, ensuring that your front office is always live and ready to accept guests.
What Are the Benefits of FX Front Office Management
Efficient front office operations
The intuitive design of our hotel software, backed by features such as guest profile maintenance and contactless operations, transforms into efficient front-office management. This user-friendly interface also makes operations easier for the employees, ensuring better accuracy.
Improved guest service
Streamlined reservation management
FX FOM will help you streamline the reservation processes for both the staff and the guests. By letting hotel staff manage room reservations across multiple properties with a single login, businesses can check room availability and define rates across properties.
Centralised multi-property control and oversight
With our smart front office management solution offering chain-level data definition, you can centralise the management of multiple properties within your chain. Access to consolidated data also empowers hotels to quickly identify market trends and adapt their offerings or strategies to meet changing guest demands.
Security, scalability, and
sophistication
Securely hosted on Microsoft Azure cloud, our front office management solution ensures high standards of data safety, reliability, and scalability. This robust hosting solution guarantees uninterrupted access to critical front office management tools, ensuring that your front office is always live and ready to accept guests.
Watch Our Hotel Property Management System in Action
Product Datasheet
Learn more about our hotel front desk software
Frequently Asked Questions
What is FX Front Office Management?
How does a hotel front office software benefit my business?
What are the features of hotel front office software?
Our hotel front office software includes the following features:
- Reservation management
- Check-in and check-out facilities
- Guest profile management
- Tracking and room availability
- Billing and invoicing
- Reporting features
- Rate and inventory management
- Channel management
- Multilingual and multi-currency support
Can I access real-time availability of rooms using this solution?
How does FX FOM help create personalised experiences?
FX FOM maintains detailed guest profiles at the chain level, recording guest preferences. This information helps a business understand the difference guest needs and be ready for diverse types of guests. Capturing guest purchase patterns, dietary requirements and other preferences, this feature helps properties deliver a hyper-personalised service.
Can FX FOM manage hotel check-ins on mobile?
Yes. FX FOM allows staff to access and update all front desk operations on mobile devices, ensuring efficiency and guest convenience at anytime.
Is FX FOM suitable for multi-property hotel chains?
Absolutely. FX FOM supports centralised management across multiple properties, providing consolidated reports, chain-level insights, and real-time updates, empowering staff to optimise operations across all properties efficiently.
How secure is FX Front Office Management?
More Insights
Cybersecurity for hotels, why it’s important and how cloud-based software solutions can help with this
Majority of world class hotels makes use of software to operate and conduct its day-to-day...
Top five things to consider when purchasing a PMS software for hotels
Good software is the backbone of every successful operation in the digital age, including those in...
Why is cloud PMS software better than an on-premise solution?Â
Hotel Management is simplified today thanks to cloud Property Management Software (PMS). Not only...
Want to know how IDS Next products will benefit your property?