CRM – Upselling

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Automated Personalised Upselling for Hotels

Browsing from best-selling upsell offers, hoteliers can add personalised guest-facing deals in a few clicks, and promote them through perfectly timed guest communication. This puts guests in control of designing their stay with upgrades, special deals and ancillary services. In short, Oaky helps hotels drive additional profit from their existing customers by delivering a superior experience to guests. Oaky is trusted by innovative hotels, groups and chains across the globe, including the likes of Onyx Hospitality Group & Radisson Hotel Group.

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About the Product

Let Oaky work for you – Become an expert at modern Upselling. With a high conversion, Oaky puts your arriving guests in control of taking offers that both drive revenue and enhance their experience. Using the online dashboard hoteliers can add new guest-facing deals in just one minute. Real-time revenue reports help Revenue Managers maximize profit.

    Product benefits

    Use Oaky to:

    • Increase TRevPar
    • Sell more room upgrades
    • Enhance your guest experience
    • Safely remove upsell from the booking engine

    Product features

    • Automation: dynamic room upgrade pricing.
    • Branding & Marketing: chain-wide brand templates, branded subdomain.
    • Personalisation: Segmentation, personalisation messaging, deal library, translations to 24 languages.
    • Reporting: Hotel revenue & conversion funnel reporting in your chain dashboard.
    • Support: We have a team of upselling experts that can’t wait to share their knowledge with you.

    Want to know how IDS Next products will benefit your property?