Hospitality Trends
July 2026
| Timestamp | Transcript |
|---|---|
| 0:05 | Hospitality in the social media age. |
| 0:07 | It's no longer just about a place to stay or a meal to enjoy, but a stage for viral moments of connection and self-expression. |
| 0:16 | Today, social media trends influence every aspect of the guest journey, including where people travel, stay, |
| 0:24 | dine, and socialise. Did you know 74% of travelers state that social media directly influences their booking decisions? |
| 0:32 | And a significant 75% of diners are influenced by their Instagram or TikTok feeds. |
| 0:41 | But in a crowded social media space and with shrinking attention spans, your brand can easily fade into the background if it fails to captivate. |
| 0:49 | So how can one win the social game whilst delivering seamless service? |
| 0:57 | Keep in mind, digital-savvy guests look for more than luxury amenities and great service. |
| 1:05 | They are drawn to hospitality experiences that offer main character energy, vibes over rooms, and snap-worthy moments. |
| 1:13 | Many cafes, pubs, and bars that are popular online stand out with elegant, fun, or quirky interiors that match the brand theme and tell a visual story. |
| 1:21 | When people share their moments of joy and connection online, the aesthetics are a main draw. |
| 1:29 | Experiential dining invites diners to participate in the theater of gastronomy. Imagine tableside preparation, interactive menus, and sensory food presentations that provide viral moments of awe. |
| 1:38 | From branded selfie corners to contests and giveaways, promoting user-generated content is the ultimate hack for attracting the growing crowd on social media, especially trendy youngsters. |
| 1:55 | As frictionless digital hospitality takes center stage—from contactless service to mobile-first and AI-driven personalisation—social media can complement and elevate by reaching and engaging target audiences. |
| 2:02 | Personalise experiences and create shareable moments with unified guest profiles that consolidate data from digital platforms like booking engines and POS systems. |
| 2:20 | Think prepping an Instagram-worthy room setup for an aesthetic-focused traveler profile. |
| 2:25 | Beyond one moment of virality, it's about using the power of social media to keep guests coming back for more. |
| 2:32 | Harmonising good service with share-worthy experiences that look spectacular online and feel flawless in the moment. |
Want to know how IDS Next products will benefit your property?