Personalization – The key to customer engagement

How to improve revenue by improving customer experience and personalization.

What you will Learn

  • Creating single view of customer
  • Identify mechanics to push customer into a single incentive program
  • Driving constant engagement with customer
  • Building customer engagement via Loyalty Program
  • Grow direct bookings and reduce distribution cost by engaging with customers regularly


Gyanaranjan | IDS NEXT
Tejas Kadakai

Chief Executive Officer


Jacob K I | IDS NEXT
Jacob K I

Vice President

Business Development

IDS Next

Watch Live Event

14th June 2020, Thursday

03:00 pm – 04: 00 pm

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