Events
IDS Next
Impact of service quality on hotel revenue
Atithi Devo Bhava. Hotels strive hard to make or keep guests happy during their stay. During this process, the service quality delivered by the hotel plays a crucial role.
What you will learn
- Importance of service quality
- How delivering top service quality impacts customer experience
- Automating service requests and improving overall efficiency across departments
- How customer experience impacts revenue
- Service quality parameters to track periodically
- How IDS helps in delivering top service quality
Speakers
Karthick Prabhu
Chief Product Officer
IDS NEXT
Watch Live Event
29th September 2020, Tuesday
10:00 am – 12: 00 pm
Stay informed about upcoming events