IDS Next

Impact of service quality on hotel revenue

Atithi Devo Bhava. Hotels strive hard to make or keep guests happy during their stay. During this process, the service quality delivered by the hotel plays a crucial role.


What you will learn

  • Importance of service quality
  • How delivering top service quality impacts customer experience
  • Automating service requests and improving overall efficiency across departments
  • How customer experience impacts revenue
  • Service quality parameters to track periodically
  • How IDS helps in delivering top service quality


Gyanaranjan | IDS NEXT
Karthick Prabhu

Chief Product Officer


Watch Live Event

29th September 2020, Tuesday

10:00 am – 12: 00 pm

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