Sales Manager

Kenya

ABOUT US

IDS Next is Asia’s largest provider of hospitality software. With unmatched industry expertise, IDS Next designs, develops, markets and maintains a comprehensive range of information management systems for various hospitality businesses, including hotels, restaurants, and leisure operations. We help hospitality professionals focus on providing efficient service by developing strategically sound, user-friendly software that enables higher productivity and greater profitability.

RESPONSIBILITIES

  • Formulation of sales strategies based on market guidelines and market analysis
  • Consulting hotels on All-In-One Hospitality Solution
  • Setup business development team
  • Recruit team members, training, coaching
  • Partner Development and Relationship
  • Team KPI and Sales Plan
  • Doing business plan, action plan for Maldives Market
  • Develop sales channels.
  • Direct sales: contact to Hotel GM, owners
  • Partners: referral channel
  • Building the sales revenue and data for CRM: find lead, qualified lead, presentation, demonstration, proposal, negotiation and contracting
  • Follow up on all sales leads & inquiries.
  • Achieve or better budgeted sales targets.
  • Identify prospective clients’ exact needs, by questioning, observation and the completion of a full sales survey.
  • Entertain prospective clients, where possible combining this with visits to existing satisfied customers.
  • Liaise closely with operational staff on all details for a prospective new contract and gain their agreement on all details.
  • Maintain communication with the client once the contract is opened and show an ongoing interest in the operation.
  • Complete a daily/weekly log of all activities.
  • Analyse statistics thereby identifying key sales areas, problems and success rate.
  • Research prospective client details, finding out as much as possible about the company to ensure a professional approach.
  • Constantly monitor and be aware of competitor activity.
  • Present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable.
  • Constantly be aware of new business opportunities and action these.

SKILLS AND QUALIFICATIONS

  • Proven record of achieving and exceeding the sales target
  • 4 – 6 years management experience with leading IT/software/ hospitality companies or OTA experience
  • Superior presentation skills and written communication as well as problem solving skills at both a strategic and functional level
  • Should have strong negotiation skills
  • Strategic thinker with strong execution skills should be able to work under pressure with fluid and dynamic environment & deal with ambiguity

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