The role of 24/7 tech support in boosting hospitality service

by Reeves Mathews | Aug 14, 2025 | Blogs

In this blog Tech challenges faced by hospitality staff Essential Customer Support Features for Hospitality Technology Insights and statistics Leveraging smart technology for customer support Empowering hospitality excellence with reliable support Listen to the blog...

Why festival seasons call for smarter hospitality management

by Reeves Mathews | May 21, 2025 | Blogs

In this blog The diverse landscape of festival-related travel Unique demands of festival-related travel Role of smart technology in streamlining festival season travel Blending tech and culture for enriching experiences Listen to the blog by Reeves Mathews...

A platter of love: Seizing opportunities to celebrate Valentine’s

by Reeves Mathews | Feb 5, 2025 | Blogs

In this blog Valentine's Day and hospitality Turn a fresh page Refreshing Valentine's Day offerings Connect with diverse guests this Valentine’s Listen to the blog by Reeves Mathews https://idsnext.com/wp-content/uploads/2025/02/Valentine-Blog.mp3 Valentine’s...

Is your staff overwhelmed? Addressing the employee challenges in hospitality – Part 2

by Reeves Mathews | Oct 28, 2024 | Blogs, Mobile-first, Reeves 1

In this blog Current gaps in hospitality's tech adoption Bridging the technology gap in the industry Build an eco-system of support. In part 1, we explored the key challenges currently faced by hotel employees, from staff shortage and burnout to the evolving...

Is your staff overwhelmed? Addressing the employee challenges in hospitality – Part 1

by Reeves Mathews | Oct 22, 2024 | Blogs, Women Traveller

In this blog Current challenges faced by modern hotel employees Moving forward towards employee empowerment The hospitality industry thrives on creating unforgettable guest experiences. However, hotel employees, who are at the forefront of shaping that experience, are...