Blogs
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
Blogs
Stay up-to-date on the hospitality industry, technology trends, and IDS Next products by exploring the latest news and articles written by our industry experts.
The power of social media in optimising your F&B presence
From a quick snap of a perfectly plated dish to a viral TikTok dance performed by a café barista, social media has well and truly transformed the way people wine and dine. It is no longer just about the taste; it is about the aesthetic, the story, and the shared experience.
Tourism, technology and transformation: World Tourism Day reflection Â
Explore how technology is transforming global tourism in 2025. Learn about sustainability, digitalisation, and responsible innovation in hospitality.
RateTiger – Powering Smarter Hotel Distribution and Revenue GrowthÂ
RateTiger provides hotels with technology for seamless distribution, revenue optimisation, and efficient management of OTAs and direct bookings.
Why cloud-native software is essential for hotelsÂ
Cloud-native hotel software streamlines operations, improves guest experience, and enables scalable, secure, and flexible management for modern hospitality businesses.
How to anticipate and meet guest needs: the right time, right place, right offerÂ
Leverage 360° hotel guest profiles to anticipate needs, personalise services, enhance loyalty, and drive revenue with data-driven hospitality technology.
The role of 24/7 tech support in boosting hospitality service
Reliable 24/7 hospitality tech support ensures seamless hotel operations, enhances guest satisfaction, and empowers staff with proactive solutions and AI-enabled assistance.
Blurring lines of luxury: The influence of fashion brands on hospitalityÂ
Explore how luxury fashion brands influence hospitality, creating immersive guest experiences, expanding brand reach, and driving revenue through lifestyle integration.
Why are outdoor events so popular? Â
Reasons outdoor events are trending: immersive themes, wellness-focused settings, personalised guest experiences, and smooth event execution.
How SaaS is shaping the new era of hospitality management Â
SaaS technology is driving operational efficiency, smarter guest experiences, and integrated hotel management through cloud-based tools and analytics.
Adapting to the era of mobile-first hospitality
Explore how mobile‑first strategies—such as mobile check‑in, contactless guest journeys and real‑time staff communication—are transforming hospitality operations and guest experiences. Learn best practices and benefits for modern hotels.
The power of human connection in the age of AIÂ
As AI grows, genuine human bonds remain essential. Discover why empathy, shared experiences and real conversation help us thrive in an increasingly digital world.
Why festival seasons call for smarter hospitality managementÂ
Discover how festival seasons push hotels and venues to elevate operations from surge staffing and dynamic pricing to guest engagement and supply chain resilience. Learn strategies to stay ahead when demand peaks.
The Power of Guest Experience in Hospitality – Part 2 Â
Explore digital guest service solutions from profile management and mobile check-in to AI chatbots and feedback tools and learn how to select the right tech to elevate your hotel’s guest experience.
The power of guest experience in hospitality – Part 01Â
Discover why exceptional guest experience is the heart of hospitality, from seamless service and smart tech to ambience and emotional connection and learn how to enhance every touchpoint.
Accommodating budget travel in 2025 and beyondÂ
Discover how hotels can thrive by catering to savvy budget travellers embracing mobile check‑in, dynamic pricing, local experiences and eco‑friendly options in an era where value means more than just price.