Amadeus iHotelier®

CRS

Overview

iHotelier is a comprehensive Central Reservations System (CRS) designed to automate distribution, capture new demand, and maximize revenue potential for hotels. With its user-friendly interface, iHotelier offers a seamless and centralized revenue management experience, simplifying the management of reservations, inventory, and rates, while reducing time, effort, and distribution costs. As an all-in-one solution, iHotelier delivers unmatched flexibility and scalability, enabling distribution across web, mobile, voice, travel agent, OTA, and metasearch channels. Whether you are small independent property or a mid-size chain, iHotelier and Booking Engine is the perfect solution for hotels of all sizes.

Benefits

iHotelier® delivers a unified, scalable distribution ecosystem that centralizes rate, availability, and content management while expanding visibility across web, mobile, OTAs, metasearch, voice, and GDS channels. Its conversion‑optimized Booking Engine enhances the direct booking experience through personalized journeys, merchandising tools, and dynamic offers, while advanced promotional rules and real‑time analytics support targeted revenue strategies. Hotels benefit from efficient OTA and channel management with preferred global connectivity and near real‑time updates, alongside enhanced guest service through a fully synced voice platform and optional outsourced call support. Additionally, seamless GDS integrations ensure reliable access to agency and corporate demand, keeping rates and availability accurate across all major systems.

Features

• Cut the busy work and ensure consistency by effortlessly managing ARI across your core systems and channels
• Drive more direct bookings with the power to easily create highly targeted promotions using a wide range of criteria and rule-based pricing—like geo-location, stay duration, device type, currency, and more.
• Delivers a consistent, on-brand shopping experience that smoothly transitions guests from the hotel website to the iHotelier Booking Engine.
• Personalized shopping paths, upselling tools, and abandonment recovery.
• Own the guest journey from search to stay with iHotelier’s built-in Metasearch integration—connecting your hotel directly to Google, TripAdvisor, Trivago, and Kayak to boost visibility and drive more direct bookings.
• Save time and simplify portfolio-wide management with centralized control of rates, availability, promotional offers, and policies across all your properties.

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