Senura Dharmathilaka

Associate Manager – Client Engagement

Senura oversees client engagement across Sri Lanka and the Maldives, supporting clients with IDS Next hospitality technology. With several years of experience in IT infrastructure, system administration, and enterprise software, he plays a key role in ensuring clients receive reliable, efficient, and practical technology support.

Beyond solution delivery, he supports implementations, handles customer escalations, conducts product demonstrations, and guides clients through challenges to ensure smooth operations. He is committed to building long-term partnerships with clients and offering services that create meaningful improvements.

Outside of work, he enjoys swimming, badminton, gaming, travelling, watching movies, and trying out new food. Senura is a firm believer in continuous learning, personal growth, and using innovation to elevate customer engagement and hospitality technology.