Database Executive

Srilanka

ABOUT US

IDS Next is Asia’s largest provider of hospitality software. With unmatched industry expertise, IDS Next designs, develops, markets and maintains a comprehensive range of information management systems for various hospitality businesses, including hotels, restaurants, and leisure operations. We help hospitality professionals focus on providing efficient service by developing strategically sound, user-friendly software that enables higher productivity and greater profitability.

RESPONSIBILITIES

  • Database Preparation: Prepare databases based on assigned shipments, which includes verifying raw
    data, preparing Excel template sheets, importing, and performing manual entries.
  • User Acceptance Testing (UAT): Conduct UAT of databases after deployment, covering basic
    operations testing, voucher printing, logo changes in vouchers, and modifying Crystal Vouchers.
  • Documentation & Handover: Print related parameters, masters, vouchers, and reports, then hand
    them over to the Executive managing the project for verification.
  • Training: Provide training to newly hired team Executives and to customers (online or offline).
  • Issue Resolution & Escalation: Document cases and resolve them or escalate to development,
    following up for solutions to ensure on-time project delivery.
  • Reporting & Planning: Maintain weekly activity logs for all work carried out and submit a bi-weekly
    plan for review.
  • Product Installation: Perform product installations, including SQL Server Installation, Fortune Server Setup Installation, Fortune Client Installation, and restoration of databases, interface controllers, etc.

SKILLS

  • 1-3 years of experience working with MS SQL.
  • Proven experience as a mid-level Database Administrator.
  • Proficient in uploading data from Excel to SQL
  • Strong understanding and capability in managing Excel macros and spreadsheet administration.
  • Work experience as an administrator with PMS, POS, Finance, Inventory systems, HR Payroll, Sales
    and Catering systems.
  • Knowledge of hospitality department operations.
  • Excellent knowledge of data backup, recovery, security, integrity, and SQL concepts.
  • Proficient problem-solving capabilities and strong logical reasoning skills.
  • Excellent written and verbal communication skills.
  • Ability to organise and plan work independently.

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