Sheetal Kolhatkar

Vice President – Strategic Account Management

With over 24 years of experience in the hospitality technology domain, Sheetal brings a powerful combination of domain expertise, strategic leadership, and deep customer insight to her role as Vice President – Strategic Account Management at IDS.

Sheetal leads key enterprise accounts with a focus on translating complex business requirements into scalable, compliant, and future-ready solutions. A proven expert in aligning business objectives with technology capabilities, she excels at managing expectations across business units, executive sponsors, and operational teams—ensuring alignment, transparency, and delivery excellence.

Known for her strong command of global hospitality operations, regulatory frameworks, and integration strategies, Sheetal drives initiatives that enhance interoperability, ensure compliance, and create long-term value.

She also bring hands-on technical acumen that complements strategic leadership, enabling operational efficiency through streamlined issue resolution, agile deployments, and sustained service excellence.

Through a proactive, consultative approach, Sheetal positions technology as a business enabler—consistently driving client success, operational efficiency, and strategic growth in dynamic, multi-market environments.

Hobies: Travelling and exploring India mainly with Tiger Reserves and Himalays