Technology has become an important tool to ensure higher operational automation in the hospitality property. The market is flooded with many solutions but the best usually stand out for robustness and smartness. This is why IDS Next, pioneer in hospitality technology has partnered with global electronic giant Panasonic to offer expanding solutions to the hospitality industry. Both the leaders in their niche segments have rolled out products that empower the hotel property management system.
“Hotel ERP is at the core of hotel operations. It automates tasks across departments at the hotel and introduces higher level of automation and transparency. Our hotel 360 hospitality solutions enable hoteliers to access a growing solution set for new age marketing and online visibility. These solutions are also designed to help hoteliers grow profitability while keeping costs in check,” says Mr. Ronnie Sarkar, Chief Operating Officer, IDS Next.
Panasonic PBX solution – interfaced with the IDS Next Hotel ERP
Panasonic’s PBX system is interfaced with IDS Next Hotel ERP and enables users to register and update every call, query, complaint and request made by guests into the hotel management software. This means, your staff can now efficiently track guests’ requests and queries, and respond quickly. The interface also prevents revenue leakage related to telephone bill posting as it gets instantaneously updated in the Hotel ERP. This bundled solution from IDS Next and Panasonic enables hoteliers to enhance guest satisfaction and profits.
Hotel Management System
Easy Dine – mobile and tablet based e-menu app
Easy Dine is a mobile and tablet based restaurant menu app. With this app, your stewards can take orders from diners and send the KOT directly to the kitchen without moving away from the guests table. They can also tag floating guests, access special prices during happy hours and take order for food not on the menu. While enabling your steward to come across as tech savvy, the app also ensures accuracy of order.
In the guest facing aspect of the app, your diners can view information on food displayed on the menu, customize the food, review their order and approve their order. The app is highly engaging and offers restaurants an opportunity to retain guests longer and sell more. The app also allows restaurants to take diner feedback and does away with the paper system.
SkyRes – web based central reservation system
SkyRes is the central reservation system for both chain and group hospitality properties. It integrates seamlessly with the hotels property management system and provided reservation related information on all the properties in a chain or group. SkyRes shows real-time availability of occupancy, accommodation, room rates and more. The CRS also allows users to book multiple hotels in the group in one go, spool a host of consolidated reports and thus gain better control over the hotels’ reservation process.