The check-in is usually the first point of contact between a guest and your hotel. The process can be smooth and simply if your hotel staff is aided by a check-in mobile app. As part of a guest facing service industry, you need to ensure that your guests don’t have to spend longer time near your front desk to check-in to their rooms. Because, longer front desk wait time impacts guest satisfaction negatively. Moreover, upset guests tend to go all over social media and review platforms talking about their experience.
Faster Check-in process, a must have for hotels
While the traditional check-in process via front desk still remains prevalent, the demand for bringing in technology, particularly mobile apps into this aspect of hotel operation is rising in recent years. A check-in mobile app helps hotels to make the entire check-in process faster, smoother, and streamlined. Thus a hotel mobile check-in app enables the user offer a pleasant and welcoming check-in experience to its discerning guests. Simultaneously, the hotel can leverage the same mobility app to increase the overall efficiency and performance of their staff.
Additionally, a mobile check-in app is a helpful tool for a hotel to reduce stress on its front desk staff. They can be assigned to accomplish any other vital tasks. Besides, it saves money on staffing and thus assists in increasing revenues. However, offering highest level of guest services remains the focal point of such mobile check-in apps.
Review Easy Check-in, the smart hotel check-in app from IDS Next
Mobile technology has emerged as an incredible business source for hospitality industry. It has the potential to impact nearly each and every aspect of hotel operations in many ways, most importantly, the way it serves it guests. As an industry leader, we clearly understand this and Easy Check-in is the result of our unmatched domain expertise.
Mobile hotel check in
This cool and smart check-in mobile app can be downloaded on smart phones or on tablets. The app enables your hotel staff to walk your guest directly to their rooms the moment they reach your property. Thus, your guests don’t have to spend extra time near the front desk to fill out the registration form. Easy Check-In allows hotel staff to fill out your guests’ personal details, take an instant guest photograph with their smart phones, scan identification documents, all while guiding them to their rooms. All the guest information collected through this app gets stored digitally in the hotel database for future use. Also, with this hotel mobile application, you can identify return guests and provide them a personalized experience at your hotel. This check-in mobile app enables your staff to quickly review expected arrival list for the day and allocated rooms by filtering through floor, block, room-type and room feature.
hotel mobile check-in
With all the above features and functionalities, Easy Check-in is rapidly changing the way hotels check-in their guests. This check-in mobile app has helped many hotels become ‘smart phone enabled’ by eliminating the old fashioned and time consuming stop at the front desk.
Senior Vice President – Sales, South Asia & Southeast Asia
He became associated with IDS in the year 2001. He brings extensive industry experience and a track record of success in selling technology and services to global clients across hospitality markets. Manoj has proven to be a crucial sales personnel who is primarily involved in acquiring new clients in South Asia and South East Asian regions.