Make Stay Ahead your own hotel app and serve your guests better

In this technology influenced era of hospitality industry, what steps you take to enhance the experience of guest?

Guests’ preference is changing. They want services to be personalised, the stay to be memorable and the overall travel experience to be richer.

Keeping this emerging trend in mind, IDS has launched a mobile platform called ‘Stay Ahead’ to enable the hotel to offer a memorable stay to guest, and for guest to do all post-booking activities via the app.

Features

  • DIGITAL PROFILE

    Let your guests use their smartphones to upload their ID proofs required for check-in

  • FASTER CHECK-IN

    Guests can select room of choice and pre check-in

  • CHAT WITH GUESTS

    Chat with your guests to offer them guidance, answer queries

  • TRACK EXPENSES

    Guests can view their bills anytime during stay

  • FASTER CHECK-OUT

    Guests can raise check-out request, you can have all documents pre-prepared

  • SERVICE REQUEST

    Guests can raise requests for any hotel service – towel, soap, extra pillow, newspaper and more

Upcoming Features

  • GO CASHLESS

    Guests pay their bills online – via wallets, payment gateways

  • BETTER GUEST INSIGHTS

    Know your guests’ preferences even before they walk into your hotel

  • KEY-LESS ROOM ENTRY

    Allow your guests to use their smartphones as the room key

  • PERSONALISED OFFERINGS/PROMOTION

    Send promotions and deals that guests love, right deal to the right customer

  • LOCAL ACTIVITIES

    Guests can browse local point of interest, purchase local activities

  • Grow Revenue

    Sell paid products like Spa & Airport transfer

  • ROOM UPGRADE

    Offer upgrade possibilities with minimal effort to generate maximum revenue

  • TRACK SERVICE REQUEST

    View, track, act, and re-assign guest requests, also set reminders

  • CHECK-IN, CHECK-OUT ANYWHERE

    Check-in and Check-out your guests from anywhere in the hotel

  • NOTIFICATION / ALERT

    Get notifications on activities of guests like check-in/out, service request etc

  • HOTEL DIRECTION

    Guide your guests with custom direction to your hotel