Until recently, most hoteliers thought that Business Intelligence (BI) was an expensive solution used by large five star hotels or hotel chains only. However, information has become a key driver for all hotels, be they independent or chain, resort or boutique, business or leisure or from which ever star category they may are. Read more
Being a 24/7 guest facing industry, hotels need to have their software up and running all the time. Or else, it might have an adverse impact on hotel’s operations. Also, it might lead to inconvenience for their guests. Thus, timely maintenance is a vital aspect in the life cycle of the hotel software.
Competition is increasing and visibility is critical for hotels to sell rooms. Thus, hotels are constantly on the lookout for channels they can leverage to distribute inventory. Managing multiple room distribution channels and rates; inventory and sales can be a herculean task. Smart, intuitive and cost-effective hotel channel manager is thus key to high hotel occupancy and profitability. Read more