Robust Guest Profile Management
iMagine has a robust guest history management feature. Unlimited guest history records allow the hotels to have a comprehensive guest database with their likes, dislikes and preferences. This helps iMagine users to know their guests and serve them accordingly.
Front Desk Management
It allows the user to have complete control over reservation management, arrival, departure, in-house guest list, check-in checkout and billing etc.
Unlimited Rates & Packages
Package your rooms with other products to create unique offerings. iMagine enables you to set up dynamic, fixed, daily and weekly rates and supports seasonal rates. Various sell controls like Close to Arrival, Length of stay give hoteliers flexibility to optimize their rates for higher RevPAR.
Multi-Room Reservation and guest wise Reservation
iMagine allows you to book multiple rooms for multiple guests in a single click. It gives you the flexibility of making guest wise reservation per room.
With iMagine, you can organize all your reservations for an incoming group in one spot. Apply charges to a master invoice or to individual reservations. You can also apply payments to the group or as separate payments to individual reservations.
Flexible Pricing / Daily Override
Unlimited number of rate changes during the year with “day-of-week” pricing capability. For maximum flexibility, easily override pricing, minimum stay and close to arrival on a day-by-day basis.
iMagine helps you in providing excellent guest service via automated system alerts pop-ups for various guest service requests.
Rich Text Reservation Confirmation
iMagine allows you to send automated reservation confirmations to your guests. With this feature, you can customize the content and format of outgoing emails. In addition to simple ‘welcome’ and ‘thank-you’ emails, rich text templates can be used for sending guest reservation details.