Bangalore, India, December 04, 2015: IDS Next, the leading hospitality IT major has launched free online training program for its Hotel ERP Software users. Through this, the hospitality software vendor aims to ensure higher operational efficiencies for the hotels. The training program covers all 12 modules of FortuneNEXT 6i Hotel Management Software, the flagship product of the company. This comprehensive training program has been conceived by the company’s 24/7 Technical Support Centre.
“About 40% of calls we receive are either for clarifications or customers asking us for training. This prompted us to come up with the idea of this online training program. This is free and we cover A to Z of our software during this. We want to make sure that our customers are able to use our products effectively to utilize its fullest potential,” says Reeves Mathews, Manager – Technical Support.
The training calendar is published every week and will go on for about two hours. During the first one hour, IDS Next product experts elaborately explain all aspects of Fortune Hotel ERP Software and the remaining 30 minutes is for Q&A session. “As of now we have thousands of our clients from across multiple regions registered for this program. We are overwhelmed by the response we have received for this initiative,” Reeves added.
This initiative has received accolades from many hotels using the company’s property management system. “IDS Next understand the turnover of staff in the hospitality industry and comes up with programs to support hotels. This free training helps hotels to take best advantage of the hotel management software,” says Hemanth Shindhe, IT Manager at The Pride Hotel, Bangalore.
About IDS Next Business Solutions Pvt. Ltd
IDS Next Business Solutions is a global leader in providing Hotel ERP and technology solutions for the Hospitality and Leisure industries. We have earned the trust of over 4000 customers globally and have a strong presence in 40 plus countries across South East Asia, Oceania, Indian sub-continent, Middle East and Africa. IDS Next’s clients include Ramada Hotels, ETA Star, Ramee, Sterling, Choice Hotels International, Swissôtel, Aitkens Spence, Colombo Courtyard, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, Keys Hotels, Golden Tulip and others.
IDS Next’s portfolio of capabilities include Software Development, Mobility Solutions and a range of next generation software products that address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, and restaurants.
Debi Prasad Sarangi
Corporate Communications Specialist
Phone: +91 9986496849