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How to Prevent Data Breaches At Your Hotel


Hotel industry world-wide has earned the reputation of being one of the most vulnerable victims of guest credit card data theft. Cyber criminals attack hotel database and other systems seeking guests’ personal and financial information like credit card details and all. In such a scenario, hoteliers should adopt PA DSS Compliant Hotel ERP to safeguard their networks and guests’ details from hackers.

Data thefts at hotels:


Investigations have revealed that guests’ credit card data stored in point of sale and property management systems are quite easy targets in events of breaches. According to Trustwave Global Security report, in 2015, point of sale was breached in 45% and in 64% of cases credit card data were compromised in the hospitality sector. More than 12 incidences of data thefts were reported from 2010 to 2015.

Data breaches involving guests’ credit card details have catastrophic impact on a hotel’s business and reputation. As the hotel’s brand value goes for a toss, guests would not like to stay at the same hotel. So, what are the steps hoteliers should take in order to prevent such incidence? They can adopt PA DSS compliant Hotel ERP or property management software to avoid such business threatening crisis and to keep up guests’ confidence in their brands.

Review IDS Next’s all-in-one and integrated Hotel ERP

IDS Next’s FortuneNEXT 6i Suite of Hotel ERP is among very few hotel software that is PA DSS Compliant. Hoteliers opting for this highly tried and trusted Hotel ERP don’t have to worry about guests’ card details as the hotel management software offers AES 128 and SHA 512 bit encryption.

PA DSS certification is a global security standard created by the Payment Industry Security Standards Council for software vendors who develop payment applications. It enables software vendors to develop secure payment applications. It also prevents third parties, in this case hotels from storing the guests’ credit card data beyond a certain time frame.

Being PA DCC compliant, IDS Next Hotel ERP helps hoteliers prevent data breach at their premises. Vital data pertaining to hotel guests’ credit card gets encrypted and becomes safe from hackers. Additionally, user level access across all modules up to transactional level can be controlled by the supervisor.

So, if you are still using a hotel property management system that can’t effectively protect your data, it is time to implement IDS Next Hotel ERP in order to ensure prevention of data breaches in future. Get in touch with us at easy@idsnext.com and we will happy to explain about other usefulness of our integrated Hotel ERP.

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Manoj Mohanty
Manoj K Mohanty is Vice President - Sales, South Asia at IDS Next. He manages a growing sales team in India, Nepal, Bhutan, Bangladesh and Myanmar and has accumulated tremendous knowledge on our enterprise class Hotel ERP solution.